Anna Nelson, MBA, CCUFC, CCM

Experience

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  Edgewater Resort and Waterpark

  Mar 2009 - Jan 2011

  Waterpark Manager on Duty

  At the Edge Waterpark and Resort I was the manager on duty for the Waterpark. This included managing a team of lifeguards, handling customer complaints, ensuring safety of the waterpark as well as checking the pool chemicals. I helped plan the training as well as created a website for the lifeguards to check their schedules and find important updates.

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  Local Insurance Agency

  Jan 2011 - Jan 2014

  Administrative Assistant

  As an Administrative Assistant I was responsible for daily tasks at the agency. This includes answering the phone, faxing documents and filing client information. I worked with an Insurance agent and helped him with quoting, managing client relations and processing changes.

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  Hanlon and Associates

  Jan 2014 - Jan 2018

  Commercial Specialist / Insurance Agent

  As the commercial specialist at Hanlon & Associates I was responsible for our commercial book of business. I oversaw current clients renewals, process changes, and created certificates of insurance. Being involved in a small office means we have the opportunity to wear many hats. In addition to the duties above, I was also responsible for other tasks around the office such as planning the annual meetings, employee relations, developing processes and procedures, and organizing different marketing events. Daha az göster

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  Speaking of Anna

  Jan 2018 - now

  Public Speaker

  I speak about Mental Health and changing our mindset surrounding how Mental Illnesses are perceived. Just as we all have bodies to take care of all of us also have minds and I talk about my story with Mental Illness, how I take care of my mind and how I am now in the best "mental shape" of my life. This talks about taking your life to the next level in a healthy way. Keynote speeches include:- The Shadows Behind your Strengths - Mental Wellbeing for Professional Success Workshops Include:- Developing your Mental Workout Plan - Being your Best Self Daha az göster

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  Members Cooperative Credit Union

  Jan 2018 - now

  In my role as the Learning and Development Manager, I lead the design and implementation of comprehensive strategies to enhance learning and development within the organization. This encompasses crafting programs and content, conducting workshops, and managing the Learning Management System.My responsibilities extend to aligning our learning and development strategy with the overall organizational goals. I ensure that our training initiatives contribute to the growth of team members and focus on key areas critical to our success.My expertise lies in creating and delivering dynamic, high-energy training sessions using diverse methodologies. Proficient in virtual training, I leverage platforms such as Zoom and Teams to facilitate engaging learning experiences. Additionally, I apply adult learning principles to enrich our learning and development programs. Daha az göster As the Corporate Trainer for Members Cooperative Credit Union, I am responsible for initiating, designing and coordinating learning resources for the Credit Union employees. I excel in developing and delivering dynamic and high energy trainings - both virtual and in-person training. I collaborate with other departments to ensure that correct and accurate information is being consistently used throughout the credit union. I have knowledge and understanding of adult learning principles and concepts. I work hard to maintain current knowledge of the latest industry tools, learning principles, and processes to ensure training is innovative and engaging. Daha az göster As the Membership Development Coordinator of Members Cooperative Credit Union, I was responsible for Financial Education, Community Presence and Membership Growth.Banzai is a financial education program that Members Cooperative Credit Union uses to help teach real-world finance. I helped show people the resources and provided training / educational seminars to help understand financial terms, budgeting, managing your credit score and more. I spent a lot of my time at various community events, from trade shows to networking events - I love connecting and meeting with new people. I was involved in the Lake Superior Chapter of BNI, The Duluth Area Chamber of Commerce, Empowered Women's Network, Duluth Superior Eco Rotary Club and Junior League of Duluth. Daha az göster

  • Learning and Development Manager

    Jan 2023 - now

  • Corporate Trainer

    Jan 2021 - Jan 2023

  • Membership Development Coordinator

    Jan 2018 - Jan 2021