Shelli Coffin

Experience

• 

  Electronic Data Systems

  Jan 1996 - Jan 2006

  IT Project Manager

  Maintained $2.6M IT budget for several General Motors Worldwide Facilities Network Projects. Coordinated the migration of 43 Telecommunication Closets and Main Computer room from Cabletron to a Cisco Network for large global General Motors. Negotiated bid proposals and contracts with fiber installation companies. Project management of fiber installers, on-site technicians, and project resources, in order to maintain project scope, schedule and budget. Led multiple teams to define project requirements for network implementations. Developed presentations for leadership to present to GM executives. Show less

• 

  Hewlett Packard Enterprise

  May 2006 - Oct 2017

  Tasked with building and driving a VPC proof of concept program which enabled clients to ‘try before you sign on long-term’ to the Virtual Private Cloud offering. Developed sample test plans, success criteria, and timelines for clients. Presented the program to global account leads and sales team and worked with the Marketing Manager to create training videos for presentation at town halls.🔹Co-developed and coordinated the implementation of the corporate Global VPC Cloud Trial Program allowing clients to try VPC short-term before committing long-term for 65 instances globally🔹Drove sales revenue of $450M within 3-years for VPC through the Cloud Trial Program🔹Achieved 97% success rate of clients converting from trial to main service long-term contract🔹Coached over 300 sales and solution leads through the VPC offering enabling them to present the program to their clients to secure PoC (short-term) commitment🔹Interfaced with executive leadership, customers, and incumbents to report on project status, issues, risks, constraints, financials, and metrics that raised awareness of features and functions and provided capacity planning data🔹Provided subject matter expertise to clients through training, demonstrations, presentations, and guidance through processes and procedures ensuring confidence in 6 global delivery leads Show less Customer facing role as an Application Hosting Transition Program Manager for 3-major customers. Led technical teams through knowledge transfer and transition from incumbent to HP. Ensured critical documentation was updated and accurate for HP to provide proper support to the team. Worked hand-in-hand with customers to present program overviews to the site leads, technical leads and other impacted teams. Conducted onsite program training and ensured buy-in through effective communication of key change/transition details.🔹Led discovery workshops and project planning sessions with approximately 30 offshore and onshore delivery leads, to effectively and efficiently plan for upcoming transitions.; shared transition plan templates, knowledge transfer plans and processes with steering committees then leveraged for future transitions🔹Developed sample test plan template to facilitate ease of testing and enable client’s ability to focus on critical items🔹Traveled with the client, by request to Europe to work side by side with the Pfizer colleagues and IMB colleagues to ensure seamless transition🔹Successfully led team of 3 Regional Leads and 8 Global Tower Lead experts through transition and transformations from IBM to HP which included service areas of network, storage, backup, OS, and disaster recover from incumbent to HP for a pharmaceutical company Show less

  • Global Virtual Private Cloud Program Lead

    Jan 2011 - Oct 2017

  • Global IT Transition and Project Manager

    May 2006 - Jan 2011
• 

  DXC Technology

  Oct 2017 - Jun 2019

  VIRTUAL PRIVATE CLOUD (VPC) PROGRAM LEAD

  Led two major global security programs ensuring that scope, time, budget, and quality expectations were met through planning, controlling, and managing projects. Accountable for meeting business requirements through budget management and basic accounting functions, project tracking and reporting, system testing, and troubleshooting. Ensured proper documentation consistent with project specifications.🔹Drove team of 20 global technical multi-disciplinary resources through the testing and deployment of a new DXC service (Backup as a Service, for a customer in Europe) resulting TCV was $2.5-3.5M over 4 years; margin of 67%🔹Deployed new corporate compliance tool on 12K servers globally requiring the management of solution leads technical leads, engineers, and deliver personnel to ensure tool was fully tested, vetted, and deployed to security standards🔹Improved morale and communications among resources by building the team, removing roadblocks, resolving issues, and driving positive communication resulting in project transitioning from Red to Green shortly after assuming the project Show less

• 

  Capgemini

  Mar 2020 - now

  Operations Manager