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Karan Ved

Karan Ved

Technical Faculty

Followers of Karan Ved294 followers
location of Karan VedBengaluru, Karnataka, India

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  • Timeline

  • About me

    Sr Analyst Cloud Ops Administration at Accenture | AD SME | 5x Azure Certified

  • Education

    • St. Mary's English high School

      -

    • K J Somaiya College of Arts and Commerce

      2007 - 2010
      Bachelor of Commerce (B.Com.) Business/Commerce, General

  • Experience

    • Jetking Infotrain Limited

      Dec 2011 - Jun 2013
      Technical Faculty

      Delivering quality lectures on Hardware, Operating systems, Networking, Windows Server 2008 and CCNA.

    • Smartnet Infotech & Services Pvt Ltd

      Jul 2013 - Aug 2015
      Technical Support Engineer

      Technical support to remote engineers and implementation of projects on various streams viz.., networking, servers, wireless & virtualization.

    • XcellHost Cloud Services Pvt Ltd

      Sept 2015 - Jul 2017
      Sr. Executive - Research & Development

      Handling complete IT infra management that includes Data Center Operations, system administration, mobility devices, Servers, Virtualization, networking equipment.

    • Brennan

      Aug 2017 - Oct 2019
      MS Level 1

      ● Managing IT infrastructure● Active directory administration● Backup and Restore● Server provisioning & decommissioning● Troubleshooting daily issues

    • Capgemini

      Oct 2019 - May 2022
      Consultant

      ● Managing IT infrastructure (on-prem + Azure)● Active directory administration● Migration projects.● SSL certificate renewals● Server provisioning & decommissioning● Troubleshooting BAU issues● Change management, Incident management & Problem management

    • Accenture

      Jun 2022 - now
      Senior Analyst

      ● Managing Active Directory infrastructure for over 650+ Domain Controllers.● Managing AD users, AD related issues, Security and Distribution group.● Managing server promotion & demotion based on standard procedures.● Group Policy Management.● Handling day-to-day customer problem tickets, change requests & incidents, providing successive resolutions.● Assisting the L1 and L2 team in solving prolonged issues.● Ticket management using ServiceNow ITSM tool regarding creating tickets, change requests.● Liaise with 3rd party vendors for any Silo related issues.● Change Management, Problem Management & Incident Management● Handling and managing team of freshers.● Setting and developing of strategies & objective plans to achieve zero error.● Suggesting improvements in the operations and processes to make the system fool proof.● Overseeing process operations to ensure adherence to internal policies and procedures. Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Karan Ved
      Best Employee of the Month Accenture Jul 2023 Received best employee of the month award for outstanding performance.