Sukanta Roy

Experience

• 

  IOM - UN Migration

  Apr 2017 - now

  • Coordinate a team of six staff members undertaking field activities in assigned areas, such as at airport, transit center, third-party facility, hotels or in relation to transportation, including supporting staff development processes such as hiring, providing training, assigning duties and giving feedback to staffs on their performance to ensure high quality work and the accurate completion of field support activities.• Coordinate the efficient and effective management of airport services, including care and verification of travel documentation; assistance with airport formalities; escorts for arriving and departing individuals; ensuring individuals with special needs or equipment receive appropriate support; and sending notifications using relevant systems. Schedule daily work for Field Support staff, ensuring adequate coverage for all flight arrivals and departures based on advanced booking notifications (ABNs) and onward movements, and ensure staff have adequate resources to complete their work.• Coordinate staff as they assist individuals at transit centers or third-party facilities throughout their stay. Coordinate with Movement Operations Officer to maintain an organized flow of individuals and their luggage through arrival and departure procedure; track relevant flight data and ensure team members are updated on departure times, delays, and cancellations; work with staff to ensure luggage and medical checks are organized in an efficient manner; create the weekly shift schedule and assign tasks; report regularly to management relevant issues and handle financial paperwork.• Coordinate pre-departure formalities including but not limited to counselling, travel loans, luggage, prohibited items, bag tags and clothing/shoes. Schedule and supervise daily discussions with individuals staying in facilities on cleanliness, litter and hygiene. Ensure all posters and informational messages are up-to-date and placed in visible locations. Show less Responsible for:• Coordinate needed administrative tasks related to a movement, maintain roster and assign specific tasks to relevant colleagues to support the movement.• Coordinate with the sending missions, airport/government authorities and other stakeholders to make specific arrangements to assist vulnerable migrants at DAC airport.• Manage movement logistics by arranging transportation, medical support, temporary accommodation, and other necessary services in compliance with official procedures and project guidelines.• Assist with financial activities related to movement operations, such as cash advance and settlements.• Assisting departure movements of migrants being resettled to USA, Canada and Sweden.• Escort migrant/s from different locations and countries back to their country of origin or to a specific location.• Provide need-based assistance to migrants at airport under AVRR/VHR, Family Reunification or related programme.• Assess the needs of the beneficiary and develop individually tailored and viable return and reintegration plans in coordination with relevant service providers and IOM missions abroad that are aimed at enhancing sustainable reintegration in the beneficiary’s country of return.• Conduct confidential information gathering/sharing interviews with beneficiaries considering voluntary return to their home country and provide specific return counseling services and information on reintegration to them.• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. Interpret data, analyze results using statistical techniques and provide ongoing reports.• Maintain AVR/AVRR/VHR and family tracing files and data, collecting and filing travel documents and other supporting documentation.• Plan field visits as per project requirement to monitor beneficiaries after reintegrating them and for family tracing activities. Show less

  • Senior Operations Assistant

    Jun 2023 - now

  • Operations Assistant

    Oct 2017 - Jul 2023

  • Intern

    Apr 2017 - Sept 2017