Sydney K. Taylor

Experience

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  Starbucks

  Jan 2014 - Jan 2017

  Barista

  As a dedicated Starbucks Barista, I delivered an exceptional customer experience in a fast-paced, high-volume environment. My role involved expertly crafting a wide range of beverages, from classic espressos to intricate, customized drinks, ensuring consistency and quality in every cup.Key Responsibilities:1. Customer Service - Cultivated a welcoming atmosphere by engaging with customers, understanding their preferences, and providing personalized recommendations.2. Beverage Preparation - Mastered the art of coffee brewing, including the use of Starbucks espresso machines, grinders, and steamers to create high-quality beverages adhering to Starbucks' standards.3. Inventory Management -Monitored and managed inventory levels, ensuring the availability of essential ingredients, while minimizing waste through effective stock rotation.4. Team Collaboration - Worked closely with team members to maintain efficiency during peak hours, ensuring swift service without compromising quality.5. Sales & Promotions - Actively promoted new products and seasonal offerings, contributing to increased sales and customer satisfaction.Health & Safety: Adhered to strict hygiene and safety protocols, maintaining a clean and organized workspace in compliance with food safety regulations. Show less

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  Taylor AutoMall

  Jun 2020 - Jun 2021

  Summers of 2017-2021:In my role as a Business Development Coordinator at Taylor AutoMall, I played a pivotal role in creating and launching a successful client outreach program. My primary responsibility was to drive customer engagement and generate leads through strategic cold calling campaigns.Key Responsibilities:1. Program Development - Contributed to the creation and launch of a comprehensive client outreach program aimed at increasing customer retention and boosting sales through targeted campaigns.2. Lead Generation - Conducted over 100 cold calls daily, engaging potential customers with compelling offers for free car appraisals and trade-in opportunities, despite the inherent challenges of cold calling.3. Sales Target Achievement - Consistently exceeded weekly appointment targets by successfully converting cold leads into in-person visits, significantly contributing to the dealership's sales pipeline.4. Customer Relationship Management - Utilized CRM tools to meticulously track customer interactions, ensuring follow-ups were timely and personalized, leading to higher conversion rates.5. Cross-functional Collaboration - Worked closely with sales teams to ensure seamless handover of qualified leads, improving overall efficiency and customer experience. Show less

  • Business Development Coordinator

    Jan 2017 - Jun 2021

  • Social Media Manager

    Jun 2020 - Jan 2021
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  Queen's Fashion Industry Network

  Apr 2021 - Apr 2022

  Marketing Director

  As the Marketing Director for the Queens Fashion Industry Network (QFIN), I led the marketing efforts for a prominent student organization, overseeing a team and driving the organization’s brand presence across various platforms.Key Responsibilities:1. Team Leadership - Supervised and guided two Marketing Coordinators, ensuring effective execution of marketing strategies and timely completion of tasks.2. Content Creation - Directed the creation of engaging social media content, including graphics and visuals, to enhance brand visibility and maintain a cohesive feed.3. Social Media Management - Managed social media channels, curated content schedules, and analyzed engagement metrics to refine strategies and boost online presence.4. Creative Assistant - Assisted in organizing and executing photoshoots and other promotional events, ensuring high-quality visual content and alignment with marketing objectives.5. Team Collaboration - Facilitated team meetings and worked seamlessly with 22 executive team members to align marketing efforts with organizational goals and initiatives. Show less

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  Baja Craft Kitchen

  Oct 2021 - Jul 2023

  Server Supervisor
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  Babe Creative

  Apr 2022 - Jun 2022

  Social Media Intern
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  Homebody

  Apr 2023 - Sept 2023

  Yoga Teacher & Social Media Manager

  - Taught a vinyasa and yin class weekly- Cultivated a loyal following of students - Managed and created content for the Homebody wellness social media

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  Yoga By the Bay

  May 2023 - Sept 2023

  Yoga Studio Owner

  I proudly founded and operated Yoga By the Bay, a successful pop-up outdoor yoga studio in Kingston, ON. This venture allowed me to blend my passion for yoga with my entrepreneurial spirit, creating a vibrant community and delivering exceptional wellness experiences.Key Responsibilities:1. Business Management - Independently managed all aspects of the pop-up studio, including business planning, operations, and financial management.2. Marketing & Client Outreach - Developed and executed comprehensive marketing strategies to promote the studio, attract clients, and build a loyal community. Utilized social media and local outreach to drive engagement and visibility.3. Creative Direction - Designed and curated a unique and inviting outdoor yoga experience, incorporating creative elements to enhance client satisfaction and engagement.4. Client Engagement - Fostered a welcoming environment, successfully sold out yoga sessions, and maintained waitlists, demonstrating strong client appeal and demand.5. Financial Success - Achieved profitability by the end of the summer, reflecting effective business management and successful market positioning. Show less

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  SoulSpeak Yoga

  Nov 2023 - now

  Content Creator & Social Media Manager

  SoulSpeak Yoga Teacher Trainings: dedicated to aspiring teachers and students seeking to deepen their practice and gain the skills to inspire others. Our immersive trainings, led by experienced and passionate instructors, offer a perfect balance of theory and practical application. We explore asana, pranayama, meditation, anatomy, philosophy, and teaching methodology, creating a supportive and inclusive space for growth.1. Media Management - Oversees and creates engaging content for the SoulSpeak Trainings Instagram page, maintaining a consistent and vibrant online presence.2. Content Creation - Captures and curates visual and written content year-round, including attending in-person teacher training abroad to shoot content and support both students and staff.3. Strategy Implementation - Develops and executes content strategies to enhance brand visibility and engagement, aligning with the goals of SoulSpeak Yoga.Mentored by Erin Harris. Show less

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  Aritzia

  May 2024 - Aug 2024

  Concierge Advisor

  In my role as a Concierge Advisor at Aritzia, I deliver exceptional customer service across multiple channels, including phone, email, and live chat, ensuring a seamless and personalized shopping experience for each client.Key Responsibilities:1. Customer Service Excellence - Provide world-class customer service by addressing inquiries and resolving issues with professionalism and efficiency through phone, email, and live chat.2. Sales & Styling Expertise - Utilize extensive product knowledge and styling expertise to assist clients in selecting and purchasing clothing, building trust and confidence through personalized recommendations.3. Technology Proficiency - Navigate and multi-task through various technology systems to efficiently manage client interactions, process orders, and handle inquiries.4. Performance Metrics: Consistently meet and exceed established performance metrics and targets, demonstrating a strong commitment to achieving sales goals and enhancing client satisfaction. Show less