Gaurav K

Experience

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  Ujjwal Automovites (TATA MOTORS)

  Feb 2019 - Jan 2020

  Associate Service Manager

  • Led a team of professionals to accomplish goals, increase productivity, and foster a positive work environment.• Provided exceptional customer service to ensure high levels of satisfaction and repeat business.• Managed inventory levels to prevent shortages and optimize supply chain efficiency.• Performed routine maintenance on vehicles to ensure safe operation and prevent breakdowns.Team leadership, productivity, work environment, customer service, satisfaction, repeat business, inventory management, supply chain efficiency, routine maintenance, vehicle safety. Show less

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  Sigmatech Info Solution Pvt Ltd

  Jan 2020 - Jul 2021

  Business Analyst

  • Analyzed large datasets to identify trends and insights for decision-making purposes.• Managed cross-functional project teams to ensure timely completion and successful outcomes.• Implemented process improvement initiatives to enhance efficiency and streamline operations.SDLC methodologies, business and software development plans, business requirements, Power BI dashboards, real-time visualizations, CRM system, sales conversion rates, impact analysis, operational costs, SQL optimization, process flow diagrams, project timelines. Show less