Lauren Testerman

Experience

• 

  "4 Seasons" Vacation Rentals & Sales

  Jan 2015 - Jan 2021

  • Marketing Associate

    May 2015 - Jan 2021

  • Administrative Assistant

    Jan 2015 - Jan 2021
• 

  Western Carolina University

  Jan 2019 - May 2020

  Psychology Ambassador Programo Created application process and oversaw the appointment and training of new ambassadorso Facilitated and designed script for the first zoom open house session Q&A with current students sent to hundreds of potential psychology students to aid in their admissions decisions o Coordinated and facilitated interviews of six potential faculty members with peers in the psychology department, consolidated student feedback and presented findings to the head of the department and search committee chairsWheeLead Conferenceo Organized and conducted a session for an annual leadership conference at WCUo Coordinated with the Departments of Psychology and Political Science o Recruited and trained facilitators, designed session, created script, created surveys, recruited participantsCapacity Projecto Conducted research, including student focus groups, regarding the future of the Department of Psychology capacity and addition of a new required course, and presented findings at faculty meetings Show less Membershipo Led recruitment events and information sessionso Helped plan and conduct initiation ceremony for new membersInterdisciplinary Talko Planned event with several speakers in psychology and other fields to showcase the broad nature of psychology, cancelled due to COVID-19Conference Preparationo Coordinated with students and faculty accepted to present research at conferences regarding travel arrangements, accomidations, and fundingo Planned and conducted an informative session on how to design a poster, and format a powerpoint presentation with university templates o Planned practice sessions for oral presenters with a panel of professors to critique presentations and ask questions Undergraduate Futures in Psychology o Coordinated with students from three graduate programs in counseling and psychology at WCU to host informative panels o Hosted sessions about what one can do with an undergraduate degree in psychology besides graduate schoolo Planned a curriculum vita workshop in partnership with the Center for Career and Professional Development at WCUCoordinated with head of department and faculty advisor regarding funding Show less • Courses tutored: o PSY 271 – Research Design & Data Analysis Io PSY 272 - Research Design & Data Analysis IIo PSY 450 - Psychopharmacologyo PSY 455 – History of Psychology• Facilitated and encouraged student learningo Reviewed course conceptso Provided alternate explanationso Offered multiple strategies for reviewing and reinforcing informationo Modeled effective organization and study strategies• Acted as a liaison between students and professors• Demonstrated and model professional and ethical behavior for undergraduate students• Demonstrated format and structure of undergraduate written submissions• Taught introductory elements of APA formatting• Facilitated online learning via zoom Show less

  • Assistantship with the Director of Undergraduate Studies

    Jan 2020 - May 2020

  • Psi Chi Intern

    Jan 2020 - May 2020

  • International Student Consultant, Writing & Learning Commons (WaLC)

    Aug 2019 - May 2020

  • Course Tutor, Writing & Learning Commons (WaLC)

    Jan 2019 - May 2020
• 

  Chattooga Club

  Mar 2020 - Nov 2020

  • Displayed excellent customer service• Trained and assisted new employees • Trained by bartender and assisted in bar when needed • Helped with monthly inventory • Requested to work members’ in-home catering events • Provided excellent customer service while answering phone calls, taking reservations, and checking members into spa and fitness appointments• Displayed interpersonal skills and customer care while working retail in the club pro shop, and maintained an excellent sales performance • Conducted monthly inventory of fitness center, and helped with inventory of pro shop• Created filing system and organized invoices

  • Fine Dining Server & Catering

    Mar 2020 - Nov 2020

  • Life Enhancement Center Front Desk Receptionist, Pro Shop Retail & Fitness Center Monitor

    Mar 2020 - Nov 2020
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  Crossnore School & Children's Home

  Feb 2021 - Mar 2023

  Cottage Parent
• 

  "4 Seasons" Vacation Rentals & Sales

  Nov 2022 - now

  Data Analyst
• 

  Cignition

  Jun 2023 - now

  ELA Tutor
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  Daymark Recovery Services

  Nov 2023 - now

  Human Services Counselor

  Substance Abuse Intensive Outpatient Program Qualified Professional (SAIOP QP position)