Melissa Bell

Experience

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  Coca-Cola Europacific Partners

  May 1998 - Feb 2000

  Office Manager

  - Provided high quality support to the Managing Director as his Personal Assistant and coordinated his schedule, appointments and travel arrangements. - Managed day to day operations of the office and co-ordinated schedules and daily sales calls for all of the sales team in the Wales office. - Prepared and coordinated timely dissemination of company reports, letters and power-point slide presentations for board meetings and off site conferences. - Coordinated and set up high-level conference calls, board and management meetings, special events, conventions and hospitality packages for all major sponsored events. - Assisted in sourcing, screening and interviewing candidates for various positions within the Company.- Planned the induction program for new employees and ensured the proper implementation of various HR policies across the Company.- Created highly effective organizational and filing systems, including quick and thorough indexing, filing and onsite storage, resulting in easy access to critical information and streamlined office functioning. Show less

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  Emirates

  Feb 2000 - Jun 2003

  Cabin Crew - A300 / A310 / A330 / B777

  - Provided first class assistance to clients and dealt with passenger queries/complaints which followed with effective recovery service. - Assisted in all first aid requirements onboard and ensured the safety of all passengers, crew and colleagues.

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  Dubai Airwing (Dubai Ruling family)

  Mar 2002 - Jun 2003

  VVIP Flight Attendant - GLF4 / B747 / BBJ

  - Ensured the safety of all passengers and crew members on board.- Provided and delivered exceptional service to all clientele, predominantly VVIP passengers.- Ensured complete and uncompromised confidentiality was upheld.

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  RoyalJet

  Jun 2003 - Feb 2008

  VIP Purser / Team Leader - GLF4 / CL300 / BBJ

  - Provided exceptional customer care and corporate assistance to VVIP clients and ensured uncompromised confidentiality was maintained. - Prepared internal documentation and correspondence ensuring timely delivery and receipt of important information. - Researched, drafted and coordinated all menus and individual client’s special requests. - Supervised and managed colleagues onboard and provided the necessary training to ensure all procedures and guidelines were executed efficiently. Show less

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  ExecuJet Aviation Group

  Mar 2008 - Mar 2010

  Freelance/Contract VIP Flight Attendant - CL604 / CL850 / Global Express / GLF4

  - Provided exceptional customer care and corporate assistance to VIP clients and families.- Ensured the safety of all passengers and maintained complete confidentiality.

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  J&P Aviation Ltd

  Mar 2010 - Sept 2018

  Lead VIP/Corporate Flight Attendant - Global 5000

  Provide exceptional customer service and safety to a VIP family, including the planning of all menus and food preparation on board.

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  Aviation-Event

  Jun 2018 - now

  Social Media Ambassador