Kevin Otiende

Experience

• 

  Kenya Power

  Jan 2015 - Apr 2015

  Intern

  Provide technical support to individuals.Carry out regular computer maintenance duties.Provide network troubleshooting and support.Installation and configuration of Kenya Power applications.

• 

  HSC Systems Limited

  Jun 2015 - Aug 2018

  Installations of the VingCard lock software in East and West African hotels and properties.Providing technical support for a wide range of hotels and hotel chains in the regions mentioned.Training users on our solutions and products and how to use the systems Provide initial technical support to telephone requests and emails from clients.Deploy new Otrum installations.Support existing systems remotely and conduct annual service visits.Maintain existing hardware and software to agreed standards.

  • VingCard Support Engineer

    Sept 2015 - Aug 2018

  • Otrum Intern Support Technician

    Jun 2015 - Sept 2015
• 

  ATLANCIS Technologies

  Sept 2018 - Jun 2019

  Service Delivery Engineer - Database
• 

  GTBank Kenya

  Jun 2019 - Dec 2019

  Database Administrator

  I provide database administration for mission and non-mission critical databases and act as business liaison serving as primary point of contact between application business segments and existing databases.

• 

  NCBA Group

  Dec 2019 - Jul 2021

  Database and Storage Administrator
• 

  DIB Bank Kenya Ltd

  Jul 2021 - Apr 2023

  Database Administrator
• 

  Amazon Web Services (AWS)

  May 2023 - now

  Cloud Support Engineer I (Databases PostgreSQL)