Deep Enrich
Jayme Marino
609 followers
Charlotte, North Carolina, United States
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About me
ITSM Process Manager at Vanguard
Education
University of Phoenix
2013 - 2015Associate's degree Business Administration and Management, GeneralUniversity of Phoenix
2015 - 2017Bachelor's degree Business Administration and Management, General
Experience
Vanguard
Jun 2005 - nowITSM Process Manager
Mar 2024 - nowMajor Incident and Problem Management Analyst
Nov 2021 - Mar 2024Product Owner Specialist
Jan 2020 - Nov 2021Business Technology Project Leader
Oct 2017 - Jan 2020Supervisor - RIG Strategic Support Contact Center Management
Jan 2011 - Oct 2017Supervisor - Integrated Client Services
Sept 2008 - Jan 2011Supervisor - Retail Services
May 2007 - Sept 2008Client Relationship Administrator
Sept 2006 - May 2007Client Relationship Associate
Jun 2005 - Sept 2006
Licenses & Certifications
ITIL v4 Foundation in IT Service Management
PeopleCertOct 2023
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