Akinrinshola Dare

Experience

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  Gadget Global Investment Limited

  Jun 2007 - Oct 2007

  Personal Assistant to the Owner
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  Wema Bank Plc.

  Mar 2010 - Feb 2011

  Customer/Relationship Service Officer

  • Resolved concerns with products or services to help with retention and drive sales.• Responded to customer calls and emails to answer questions about products and services.• Promoted company brand and unique offerings through personalized customer service.• Provided primary customer support to internal and external customers.• Established and accurately prepared customers’ accounts to complete new purchases.• Initiated investigations into complex or sensitive complaints, identifying solutions swiftly and to customer satisfaction.• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. Show less

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  Sanisi Partnership Limited

  Jun 2011 - Jul 2013

  Information Technology Support Specialist

  • Providing IT assistance to staff and customers.• Training end-users on hardware functionality and software programs.• Resolving logged errors in a timely manner.• Monitoring hardware, software, and system performance metrics.• Updating computer software. As well as upgrading hardware and systems.• Maintaining databases and ensuring system security.• Documenting processes and performing diagnostic tests.• Keeping track of technological advancements and trends in it support. Show less

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  Federal College of Forestry Mechanization

  Oct 2013 - now

  Lecturer/Researcher

  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.• Evaluated and revised lesson plans and course content to achieve student-centered learning.• Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.• Arranged syllabus, developed schedule and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.• Selected and designed lesson plans and curriculum to meet academic objectives.• Designed and distributed lecture handouts to round out material and increase student understanding.• Created and designed quizzes, tests and projects to assess student knowledge.• Built strong rapport with students through class discussions and academic advisement.• Created materials and exercises to illustrate application of course concepts.• Participated in various campus memberships at each assigned school to promote academics and faculty development. Show less

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  Tretize Royale Logistics Limited

  Oct 2021 - now

  Business Improvement Analyst