Deep Enrich
Abhinav Kumar
Associate IT operations
532 followers
Gurgaon, Haryana, India
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About me
Associate consultant Service Now@HCL Technologies
Education
Uttar Pradesh Technical University
2005 - 2009Bachelor of Technology - BTech Computer Science
Experience
Ciena
Sept 2015 - Apr 2022Associate IT operations● IT Service Management ● Service Now Administration ● Service Now Development● Change Management● Knowledge Management ● Client & Escalation Management ● Service Excellence ● ITIL Methodologies
HCLTech
Apr 2022 - nowAssociate Consultantservice now developer ITSM
Licenses & Certifications
- View certificate
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Amazon Web Services Solutions Architect Associate
Amazon Web Services (AWS)Feb 2020
ITIL Service Operation
ITIL CertifiedOct 2019
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