Kev Leak DipNEBOSH

Experience

• 

  BCD Travel

  Jun 2004 - Sept 2006

  Accounts Supervisor

  Building customer relationships to ensure accounts were cleared in full I managed a team of 4 administrators to achieve excellent customer service and output levels. I personally managed larger relationships with overseas businesses including MGM, Universal & Disney. I implemented a number of working processes to ensure greater efficiency and uniformity. I motivated a team to achieve minimal number of errors for BSI monitoring.

• 

  Arco Ltd

  Sept 2006 - Dec 2013

  National Accounts Manager looking after the some of the UK's largest food industry companies, managing a customer base of £3m+ turnover. Responsible for national contract customers including Greencore, Cranswick Foods, Youngs Seafoods, Del Monte, Bernard Matthews and Vion Food Group. I successfully negotiated and implemented contract wins for £7m+.Key Responsibilities:Developing and maintaining strong business relationships with point of influence.Covering the east of the UK, focusing on site contract compliance.Negotiating national contract updates and renewal, maximising all product range potential and profitability. Delivering value through innovation, rationalisation, standardisation and driving compliance.Regularly reviewing performance against forecast.Aiming to provide health and safety expertise and highest level customer service to the food industry.Driving profit and maximising growth through P&E analysis and understanding customer needs. Show less

  • National Accounts Manager (Food)

    Mar 2009 - Dec 2013

  • Telephone Account Manager (Construction/Manufacturing)

    Apr 2008 - Mar 2009

  • Customer Sales Advisor

    Sept 2006 - Apr 2008
• 

  Cromwell

  Dec 2013 - now

  I led a team of 10 technical specialists who are passionate about safety. We work as a consultant to both our external sales teams and customers to deliver value added solutions that offer a tangible benefit. We are recognised for offering sound technical solutions based on understanding our customers needs and working to our core values of honesty and integrity. We are not brand specific and offer an impartial view on the best product or solution for the application. We strive to bring new innovation to the table and help engineer out risk and hazard where possible. We share success and are always looking for new ways of working by sharing fresh ideas and listening to our customers and colleagues feedback. I am responsible for our strategy, performance and purpose. I also work closely with our product, category and marketing teams to select the right suppliers, products and supporting assets to give our customers the best solution. I am always looking at new ways of working to increase engagement and our safety sales as well as our portfolio of suppliers and services. My involvement in project management, product selection, product launch and sales and marketing is a daily part of my role. I regularly write expert guides, customer presentations, compliance responses and copy for our marketing and merchandising teams.I am responsible for checking product compliance and work with our compliance team to implement and continuously improve our quality and compliance processes. I have an excellent understanding of PPE standards and legislation and work with a number of approved bodies to support in reaching our goal. Show less Looking after a region encompassing 3 branches and their associated external sales representatives, My role involves the leadership and development of the sales team to achieve targeted sales and profitability growth.Working closely to achieve success through others I engage regularly in people management, coaching and mentoring to maximise the benefit of my sales team to our customers and deliver unique value and an effortless customer experience across the region.I manage the overall sales line and identify opportunities for growth, putting in place and implementing strategies and process improvements to achieve our shared team goal. Largely customer facing I am regularly involved in proposal and presentation, tendering, Price negotiations, Pipeline activity, complaint resolution and contract negotiation and implementation.I work with the business managers at each of my regions branches (Hull/Grimsby/Lincoln) to regularly feedback and identify areas of improvement and change logistically. Reviewing customer feedback to improve the back office sales process.I currently manage 8 direct reports including sales representatives and business development professionals, managing a spend of approximately £8m. Show less I joint managed the branch of 26 employees, approx £8m turnover and make key decisions to ensure we are always in the best position to provide best service to our customers and an enjoyable and challenging working environment for our employees. Typical daily role includes managing p&l, stock control and logistics. I work with the other manager to find efficiencies and deliver cost saving and best process to the branch. I currently manage and lead a team of four external Sales Representatives to maximise profit and growth for the branch in Hull. I have responsibility for motivating and leading this team to return a memorable and valued customer service, build relationships and ensure Cromwell's strong position within the market place. Through high level data analysis I deliver an area and team strategy, including key actions for the team to meet and exceed their targets whilst returning maximum ROI for the branch. In my last three financial years we have achieved year on year growth of over £500,000 per year through successfully developing and growing existing business and winning and implementing strategic targets. Show less

  • Quality Manager

    Sept 2021 - now

  • Technical Manager Safety

    Sept 2018 - Sept 2021

  • Divisional Sales Manager

    Sept 2016 - Sept 2018

  • Divisional Sales Manager

    Dec 2013 - Sept 2016