
Jessicka Lockwood
Emergency Registration Supervisor

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About me
Human Resources Professional | MBA | SHRM-CP | Champion of People & Culture
Education

LSU Shreveport
2023 - 2024Master of Business Administration - MBA Human Resources Management and Services
Jackson State University
2020 - 2021Bachelor of University Studies Human Resources Management/Personnel Administration, General
Experience

Hancock Medical
May 2016 - Jun 2018Emergency Registration SupervisorPerforms interviews, performance appraisals, provides coaching and feedback to staff adhering to the policies and procedures of the admitting departmentSelects and delegates training and orientation of new staffOversees the Performance Improvement (PI) program for the team that includes overseeing daily productivity checks and scheduled quality auditsHave a working knowledge of computer applicationsWorks with staff to develop personal development plans and identify areas for improvement and improve performanceGenerates enthusiasm and commitment among St. Joseph's Hospital employees; fosters and reinforces team based resultsParticipates in administrative staff meetings and attends other meetings as assigned. Attends, and sometimes leads departmental meetings and contributes with suggestions, ideas and methods to improve quality of department / hospital operations Show less

Mascagni Wealth Management
May 2017 - Jan 2022Financial Paraplanner Qualified ProfessionalWorked closely with financial advisors to develop new customer contact lists and ensure all regulations were applied to each contact. Organized and maintained the practice’s professional calendar.Organized and maintained all client files and updated each file on a regular basis to meet standards of the Federal Trade Commission.Responsible for gathering incoming correspondence and then distributing that correspondence to the appropriate personnel.

Coast Personnel Services
Jul 2019 - Jan 2022Human Resources Generalist▪ Performs interviews, performance appraisals, provides coaching and feedback to staff adhering to the policies and procedures ▪ Creating a strong team presence, with consistent achievement in motivating and engaging employees building top performing teams in the organization, improving employee retention, and working relationships in all departments. ▪ Conducted New Hire Orientation, Exit Interviews and Leave of Absences▪ Mediate and conflict resolution on employee issues using current policies and disciplinary actions▪ Subject matter expert on local, state, and federal laws and policies. ▪ Processed layoffs and severance packages during reduction in force ▪ Reconciled a team that was experiencing employee morale issues, Interviewed team members and leadership; observed team meetings, created team building exercises and mandatory training. Show less

Ballentine Capital Advisors
Oct 2021 - Feb 2023Back Office Support Team
AIRSYS USA
Feb 2023 - May 2024Human Resource
Onware
Aug 2024 - nowHuman Resources Business Partner• Implemented HR strategies to foster a positive work culture and support the team at Onware.• Developed and executed effective HR practices to ensure organizational success.• Collaborated with a dynamic group of professionals to drive the company's mission forward.
Licenses & Certifications

Accredited Behavioral Finance Professional
College for Financial PlanningJun 2022
Financial Paraplanner Qualified Professional
College of Financial PlanningFeb 2018
SHRM - Certified Professional (SHRM-CP)
SHRMJul 2023- View certificate

Rippling Certified: Payroll Administration
RipplingAug 2025
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