Metse Mailula

Experience

• 

  SITA SOC (Ltd)

  Mar 2006 - now

  Key Responsibilities:Accounts Receivable Management and Administration:1. Oversee Accounts Receivable (A/R) and Billing team to ensure accuracy in invoicing, debt collection, and reporting.2. Provide leadership and guidance on billing, revenue, and collection matters to business.Revenue and Process Management:1. Manage the revenue process, ensuring accurate recognition, recording, and collection.2. Develop, review, and enforce A/R policies and procedures for efficiency and compliance.3. Implement internal controls on billing, revenue and Accounts Receivable.Reporting and Financial Management:1. Oversee General Ledger (GL) accounts and prepare monthly, quarterly, and annual reports.2. Administer debtors’ age analysis for timely collection and manage impairment/write-off processesStrategic Planning, query resolution, and customer service:1. Budget and plan departmental costs to ensure cost-effectiveness.2. Resolve invoice disputes, and address customer queries and requests.Audit and Risk Management:1. Develop and implement audit action plans, address audit queries, and manage material loss procedures (MLPs).Key Skills and Expertise:Technical and Financial Skills:1. Proficient in Oracle Applications, ERP Systems, and advanced Microsoft Excel.2. Revenue Analysis, and Revenue Recognition.3. Financial ReportingRegulatory knowledge and Legislation:1. PFMA, GRAP, IFRIS, and Treasury regulations2. National Credit Act (NCA) compliance3. Protection of Personal Information Act (POPIA)4. Credit ManagementPolicy and Control Development:1. Developing policies for A/R, Revenue and billing processes.2. Implementing internal controls for financial accuracy and compliance.Soft Skills:1. Strong leadership, coaching, and people management abilities.2. Creative problem-solving, analytical thinking, and effective communication.Operational Expertise:1. Hands-on experience with client billing, invoicing, A/R collections, and credit control. Show less Invoicing and Documentation1. Ensure timely, complete, and accurate customer invoicing.2. Distribute customer invoices, credit notes, statements, and related documentation.General Ledger Reconciliations and Journals1. Compile General Ledger reconciliations and resolve reconciling items.2. Process accruals and capture journal entries.Month-end closure and Reporting1. Compile, analyze, and interpret Billing & Receipt analysis reports.2. Present reports to management daily, weekly, monthly, and annually.3. Perform month-end closure processes and prepare weekly exception reports.4. Identify and resolve any exceptions promptly.Customer Administration and query resolution1. Register new customers and maintain the customer master database.2. Conduct credit vetting to assess customer creditworthiness.3. Resolution of customer queries and related audit inquiries.Team Supervision and LeadershipReceipt and Refund Processing1. Ensure accurate and valid receipt allocation.2. Process approved refunds and write-offs.Debt Management1. Administer customer accounts, including age analysis and debtors' days.2. Perform debt collection activities on allocated accounts.Supervision, Policy and Procedure Development1. Oversee billing-related activities and implement billing processes and procedures.Policy and Agreement Management2. Compile and review Operational Level Agreements, AR policies, and procedures.3. Supervise Accounts Receivable staff Show less

  • Accounts Receivable and Billing Manager

    Jun 2021 - now

  • Accounts Receivable Supervisor/ Acting Billing Manager

    Oct 2009 - May 2021

  • Financial Officer-Accounts Receivable

    Mar 2006 - Sept 2009