Soline Dulong

Experience

• 

  Paris-Sud University

  May 2014 - Dec 2015

  Storekeepers and Liberians Assistant
• 

  Local View

  Jan 2016 - Apr 2017

  Sales representation

  − Customer development and acquisition : door-to-door and telephone− Customer monitoring: follow-up, listening and advice, contract negociation− Analysis of customer needs: definition and segmentation of the offer− Mentoring of sales trainees

• 

  The Information Lab France

  May 2017 - now

  − Monitoring of all Tableau and Alteryx licence renewals with the Account Managers (total portfolioof 139 clients - Objective renewal rate: 85% => Achieved: 88%)− Creation of opportunities on the CRM, creation of quotes in agreement with the AccountManager, establishing customer contacts and closing− Creation and automation of Alteryx workflows and Tableau dashboards to manage renewals on adaily basis − Responsible for the Training Organisation: commercialisation of existing clients in collaborationwith the Account Managers, lead generation and administrative management (turnovergenerated in 2019: 350k€, 2020: 390k€, 2021: 415k€)− Coordination of a team of 4 people in Madagascar− Creation of the internal management process of the Training Organisation − Management of Tableau and Alteryx licence renewals for SMB only− Organisation and mangement of free monthly training course and trade shows− Creation of presentation and sales materials : flyers and kakemonos for trade shows, trainingcataolgues− Invoice payment collection

  • Account Manager Renewals

    Jan 2021 - now

  • Training Organization Manager

    Sept 2019 - Dec 2021

  • Commercial and Administrative Assistant

    May 2017 - Aug 2019