Tracy Mitchell, MHA, BAPsych

Experience

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  Interim HealthCare

  Oct 2009 - Feb 2011

  Home Care Liaison/Case Manager

  Worked in conjunction with Exempla Good Samaritan Medical Center to coordinate with doctors, nurses, and therapies to assess for home health care needs. Coordinated with Kaiser IV Pharmacy, Apria, Anti-Coag, and KCI to address and set-up IV, wound care, and DME upon hospital discharge.

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  Berkley Home Healthcare L L C

  Feb 2011 - Aug 2012

  Private Insurance Billing and Durable Medical Equipment Specialist

  Was responsible for obtaining authorizations and PARs through Medicaid and other various insurances for home health visits, HME and DME equipment. Tracked certification periods, therapy visits, OASIS forms and other documentation to keep charts up to date and to meet medical guidelines for Medicare and Medicaid.

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  Mobility Professionals (Previously a division of Experea Healthcare)

  Oct 2012 - Jun 2015

  Lead Complex Rehab Case Coordinator

  Coordinated with referral sources, patients, clinicians and various insurances to provide specialized complex rehab equipment for patients with various forms of quadriplegia, paraplegia, and other congenital diseases that require the use of custom equipment. Billing, coding, and following Medicare LCDs were an essential function in the approval and payment of equipment. In addition, assisting patients and families through the processes of dealing with emotional trauma and financial hardships was a critical component in providing customer support and satisfaction. Show less

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  Maxim Healthcare Services

  Jun 2015 - Feb 2016

  Professional Recruiter/Sales Management

  An integral function of Maxim’s success is staffing qualified clinicians to the appropriate long-term critical care patients. Servicing both pediatric and adult patients, I ensured that both patient’s and caregiver’s needs are met. In addition to being a recruiter, other responsibilities include supporting and maintaining Maxim’s commitment to compliance, assisting in the sales process, and managing office operations which include pay role, analyzing financial reports and assisting account managers in their business development efforts. As a healthcare recruiter, I was also the front-line to new patients, referrals and clinicians. It is imperative to properly communicate with fellow team members and clinicians to facilitate a solid stream line in all processes of staffing. Show less

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  Steps For Change LLC

  May 2017 - now

  •Formulates and implements Steps For Change Policies and Procedures.•Responsible for monitoring and managing financial documents and budgets.•Responsible for assembling and sending out proposals for grants. •Provides expert advice to the Executive Director regarding billing policies and procedures, human resource law, and compliance.•Manages and the planning and goal setting objectives of Steps For Change.•Responsible for handling complaints and grievances amongst employees and outside entities. Show less •Coordinated with referral sources to obtain proper documentation for intake. •Edited and formatted court reports and memos.•Managed clients in Electronic Health Records (EHR) system. •Responsible for verifying insurance and obtaining prior authorization.•Worked closely with stakeholders to ensure effective communication.Steps for Change (SFC), LLC, is a community based program specializing in the assessment and treatment of 11 to 21-year-old youths who have engaged in sexually harming behaviors. At SFC, our goal is to repair the harm done to their victims, their families, and within themselves while also reaffirming the youth’s intrinsic worth and holding them accountable for their behavior. SFC is dedicated to working closely with the clients' families, in collaboration with their juvenile probation officers, and the human services/public health department (HSPHD) caseworkers.Our individualized treatment plans are grounded in attachment theory, with a focus on the Good Lives Model (GLM) as a framework for growth. GLM identifies sexually harming behavior as a maladaptive attempt to meet one or more human need. Our goal is to repair the harm done to their victims, their families, and within themselves while also reaffirming the youth's intrinsic worth and holding them accountable for their behavior. Show less

  • Director of Program Operations

    Aug 2024 - now

  • Program Administrator/ Human Resources

    Nov 2018 - Aug 2024

  • Program Coordinator

    May 2017 - Nov 2018