Ioanna Douri

Experience

• 

  Eleftherotypia Newspaper

  Jun 2010 - Aug 2010

  Journalist (Voluntary work)

  Composing articles & conducting reportage, focusing on youth and student topics

• 

  Free Angel (91,8) Radio Station

  Jan 2011 - May 2011

  Radio Broadcaster

  Radio BroadcastingResponsible for choosing the news topics & songsOnline communication with listeners (through social media & telephone)

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  Agricultural Association of Xylokastro (town)

  Jul 2011 - Oct 2011

  Advertising Assistant

  Communication, organization & management of the commercial endeavorCreation of the logo and advertising flyers for the promotion of the local olive oil to the German marketCreation of a commercial video which was “on” during the exhibition, showing the history and the process of producing olive oil

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  Panteion University

  Mar 2012 - Jun 2012

  Exhibition Assistant for University Project

  Material CollectionOrganizing & Conducting bazaar for raising financial resourcesOrganizing & Conducting the exhibition

• 

  National Bank of Greece

  Jun 2012 - Oct 2012

  Seasonal bank employee

  Opening and updating clients' bank accountsIssuing ATM cards & e-banking accountsCustomer facing

• 

  Spell Advertising

  Feb 2013 - Apr 2013

  Junior Account Executive

  Correspondence management between clients and the enterprise Editing briefs to the creative department of the enterprise

• 

  Amaryssia Newspaper

  Aug 2013 - Jan 2014

  Journalist

  Reportage for several topics, focusing mostly on local news concerning the North Suburban Municipalities of Athens

• 

  Stathmos Theatre - Mihalis Kakogiannis Foundation

  Apr 2017 - Nov 2017

  Production Assistant

  Correspondence management between theater and foundation The arrangement of meetings & communication with representatives of the foundation Editing financial proposals for achieving the governmental funding of Stathmos Theatre

• 

  Ιάτωρ

  Jul 2017 - Nov 2018

  Senior Copywriter & Marketing Assistant

  Digital Writing & Editing (medical articles, press releases, texts about medical health, commercial videos' scenarios),Digital Marketing (Facebook posts, SEO, Instagram posts)Administrating patients requests and queriesForming from scratch the content of the new website "acnefree.gr"

• 

  The Franchise Co.

  Dec 2018 - Nov 2019

  Creative Content Editor & Digital Copywriter

  Creative Marketing Copywriter & Editor for the annual magazine "FRANCHISE PANORAMA" & the bi-monthly brochure "Franchise Success" (articles, reportage, interviews, research on the Greek & global market of the franchise industry)Digital Copywriting for the websites (franchiseportal.gr, franchise-success, thefranchiseco.gr)Digital Marketing (Facebook & Instagram posting, SEO, emailers)Commercial responsibilities (clientele management, creating proposals & promoting sales/ advertisement packages for company's digital & printed media) Show less

• 

  Base group (base training, GYM BASE)

  Nov 2019 - Apr 2022

  Marketing & Communications Team Lead

  Senior Marketing Copywriter (blogging, press releases, website content, video scripts, interviewing, email marketing)Social Media Curator (taking care of daily Facebook & Instagram content)HR Duties (training, candidate interviews, educational consulting of the academy students)

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  Δήμος Ξυλοκάστρου - Ευρωστίνης

  May 2021 - May 2022

  Content & Project Manager

  Responsible for the website content strategy & development of the new website (market research, layout creation of the webpage, creative copywriting, copy editing, blogging, interviewing)Social Media content development (content for Facebook & Instagram posts, emailers copy)Photo selection & Photoshooting for the websiteCopy development for the Social Media channels (Instagram, Facebook)

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  Supreme Committee for Delivery & Legacy - Delivering the FIFA WORLD CUP Qatar 2022

  Mar 2022 - Apr 2023

  Project Management for the Marketing Content Team

  - Reporting & Planning (project planning, daily & weekly reporting, following up with internal sub-teams and other stakeholders for timely delivery of tasks, arranging & minuting the meetings)- Coordinating & administrative role (working closely with the team and other stakeholders for the website & various digital platforms, campaigns, printed & digital publications etc)- Working in the Main Operational Center (risk & issue management)- Stadium operational role (supervising the on-the-ground Marketing activations within the stadiums) Show less

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  Δήμος Ξυλοκάστρου - Ευρωστίνης

  Apr 2023 - Dec 2023

  Communications and Marketing Manager

  - Taking care of the day-to-day responsibilities related to the website of the Municipality (content creation, content editing, interviewing, script writing, reportage, press release, articles, announcements, content design)- Social Media management (Facebook, TikTok, Instagram)- Event Planning & Conducting (project and stakeholders' management)- Branding Management (marketing research, positioning & messaging, product development, monitoring & analyzing the effectiveness of the existing strategies, creating & managing campaigns) Show less

• 

  FIFA

  Aug 2024 - now

  Digital Communications Manager

  - Strategy and Content Management: Planning and implementing strategies for creating, reviewing, translating, and managing ticket sales collateral such as FAQs, ticketing portals and email communications, ensuring quality and timely delivery- Stakeholder Liaising: Coordinating with internal and external stakeholders to establish efficient review and translation processes, ensuring consistency and accuracy across languages- Customer Communication Enhancement: Working closely with the Customer Care team to evaluate and improve communication materials, enhancing customer satisfaction and proactively addressing customer needs- Team Co-Management: Co-managing the team of Specialists by providing guidance, support and training to ensure the smooth delivery of the several projects Show less