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Nishanth Puppala

Nishanth Puppala

Followers of Nishanth Puppala272 followers
location of Nishanth PuppalaHyderabad, Telangana, India

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  • Timeline

  • About me

    Software Engineer I at Electronic Arts (EA)

  • Education

    • Warangal Public School

      -
      10 CGPA

    • Chaitanya Bharathi Institute Of Technology

      2019 - 2023
      Bachelor of Engineering - BE Information Technology 8.90 CGPA

      IT Dept - Placement Coordinator

    • FIITJEE

      -
      Intermediate( Class 11 , 12 ) MPC 95.8%

  • Experience

    • Electronic Arts (EA)

      Jan 2023 - now

      - Developed a Slack application that offers instant and automated assistance for frequently asked queries on Slack.- Trained an ML model capable of identifying the intents of Slack queries using SBERT (Sentence-BERT) and an RF Classifier.- Automated the communication necessary for resolving queries using Slack APIs and AWS Lambda.- Integrated it with ServiceNow to create tickets for queries that require a human assistant's help.- Deployed the ML model as a separate Python service using AWS ECR (Elastic Container Registry) and AWS Lambda, with support for container images. Show less

      • Software Engineer I

        Jul 2023 - now

      • Software Engineer Intern

        Jan 2023 - Jul 2023

  • Licenses & Certifications

    • AWS Certified Solutions Architect - Associate

      Amazon Web Services (AWS)
      Oct 2024
      View certificate certificate

  • Honors & Awards

    • Awarded to Nishanth Puppala
      Rookie of the Year Electronic Arts Oct 2024 An annual recognition presented to a new comer for outstanding contributions, fresh perspectives, and rapid growth. The award celebrates those who bring curiosity, innovation, and dedication, energizing their teams and promising a bright future ahead.