Doug Kauffman

Experience

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  Aldarra Golf Club

  Feb 2002 - Feb 2005

  Assistant Golf Professional

  As Assistant Golf Professional at Aldarra Golf Club, I was responsible for...• Creating all computer files, reports, signs, and operational materials for the golf operation• Creating and reconciling the monthly merchandise reports for the Head Golf Professional.• Creating all tournament scoreboards and computer scoring systems• Assisting the Head Golf Professional in hiring and training of staff, budget analysis, marketing strategies and operational analysis

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  Aldarra Golf Club

  Mar 2006 - Aug 2011

  Director of Golf

  As Director of Golf / Head Golf professional at Aldarra Golf Club, I was directly responsible for...• Creating & managing the golf division budget of over 2 million dollars per year• Recruiting, hiring, training, and managing over 25 annual staff members for 4 departments (Food & Beverage, Golf, Administration, and Locker Room)• Creating new membership classifications in order to gain new memberships and improve club marketability (Washington Husky Golf Team/1 year trial memberships)• Creating and managing all yearly member events and tournaments• Creating marketing strategies and operational analysis for the golf division• Owning the merchandise concession• Creating all tournament scoreboards and computer scoring systems• Redesigning and implementing the club’s website• Orchestrating yearly USGA local, sectional qualifying events at the facility Show less

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  Overlake Golf & Country Club

  Feb 2012 - Jan 2014

  Assistant Golf Professional

  As Assistant Golf Professional at Overlake Golf & Country Club, I was responsible for...• Creating & reconciling the monthly merchandise reports for the Head Golf Professional• Managing the Women’s 18 & 9 Hole Golf Divisions (daily play and tournaments)• Customizing and launching the club’s first-ever online tee-time system in order to meet the demands of the membership• Creating & managing the daily, weekly, and monthly updates to the golf section of the company website• Gathering reciprocal times for members at other facilities during course closures Show less

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  Bear Creek Golf & Country Club

  Jan 2014 - Oct 2016

  Head Golf Professional

  As Head Golf Professional of Bear Creek Country Club, I was directly responsible for...• Recruiting, hiring, training, and managing over 15 staff members annually to cover the golf shop and outside service departments• Creating & managing over 450 annual tournaments and events for the Men’s, Women’s, Seniors’, Juniors & Couples’ Clubs• Implementing new standard operations for the Junior program (100+ participants per year)• Improving tee-time efficiency through complete reorganization of the ForeTees system in order to meet the demands of a full club membership• Creating several new member programs including Men’s and Women’s Club golf trips, junior and women’s golf clinics, high school golf coach training program• Master of Ceremonies at over 100 club, public and auction events • Helping the club reach full membership status for the first time in over 20 years• Compiling and communicating reciprocal times at other facilities for members during course closures• Receiving the highest “Golf Shop Experience” and “Golf Pro Approval” grade every year in the history of AGC ownership Show less

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  Ultimate Indoor Golf

  Dec 2016 - May 2018

  Operations Manager

  Ultimate Indoor Golf is the latest and greatest indoor golf simulator experience. As Operations Manager, I was responsible for...• Recruiting, hiring, training and managing all company staff• Created the policies and procedures manual for the company• Achieving 120% higher revenue in the first month of full operation over the highest month in 24 month history of sister store• A re-sell rate of 30% (125% higher than our sister store) of existing customers to multiple-hour membership plans• Generated new programs including tournaments, leagues and monthly events in order to increase existing customer usage and satisfaction• Developing working relationships with area hotels, restaurants, businesses and the Bellevue Chamber of Commerce Show less

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  Gold Creek Tennis & Sports

  Jun 2018 - now

  Operations Manager