Caroline Eisenhour

Experience

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  Army National Guard

  May 2009 - Jan 2011

  35M

  35M, Human Intelligence Collector, Platoon Guide, coordinate physical fitness tests, spear headed logistics, and trouble shoot problems.

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  French Kiss Fitness

  Jan 2012 - May 2014

  Fitness Instructor

  Instruct fitness classes, boot camp, create workout programs, body composition, retail, customer service, create class schedule, research on possible vendors, marketing, set up rigging and other equipment.

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  Orriant

  Sept 2013 - now

  Health and Wellness Coach

  • Health Coach- Works to engage people in the management of their own health and wellness by building relationships with participants, providing accountability, and offering education. Develop and maintain positive relationship and rapport. Create a mutual understanding of how to address their health conditions, health status, and risks. Create personalized, non-prescriptive health and wellness goals. Educate participants on the participation requirement designated by their company. Follow HIPPA guidelines and maintain high ethical standards at all times. Provide credible and quality health education.• Customer Service Agent/Support Coach- Provides quality service to participants by offering unique, proactive, and timely solutions in a positive manner. Assist participants in navigation of company website. Provide program requirements and accurate education to participants to succeed in the engagement of their own health and wellness. Receive and respond to email request in a timely manner. Follow HIPAA guidelines and maintain high ethical standards at all times. Provide credible and quality health education.• Health Promotion- Develop content that includes: articles, recipes, exercise routines, and health information. In charge of the in house wellness program, and created health menu. Show less

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  Utah Department of Workforce Services

  May 2017 - now

  Employment Counselor

  • Prepare and/or process documents; review for accuracy and completeness; update information and/or evaluate against policy; compare elements for consistency or logical relationships, etc.• Collects and reviews client information to determine clients/applicant's eligibility and options.• Reviews cases, applications, files, records, etc., to determine action to be taken.• Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines, etc.• Receives, researches and responds to incoming questions or complaints; provides information, explains policy and procedures, and/or facilitates a resolution.• Provides career counseling and employment search strategies to assist job seekers; provides labor market information and referral to job openings.• Acts as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients or customers.• Collaborated with other departments to meet a common goal.• Maintain and develop positive business rapport with customers. • Develop an understanding of customers' needs and take actions to ensure that such needs are met. • Review performance with customers against targets, benchmarks, and service agreements.• Conduct home visits, traveling to meet the customer at home, state agencies, school, and their place of employment. • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Coordinate and direct the financial planning, budgeting, procurement, and investment activities of for the organization.• Follow internal control policies, guidelines, and procedures for activities such as budget administration, cash and credit management, and accounting.• Prepare or direct preparation of financial statements, business activity reports, financial position forecasts, annual budgets, or reports required by regulatory agencies. Show less