
Agita Jaunzeme🌻
Technical Support Specialist

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About me
Group Facilitator | ex-DevOps Engineer
Education

Liepaja University
2011 - 2014Bachelor's Degree Computer Science
Riga School of Arts and Crafts
2005 - 2009Associate's Degree Web Page, Digital/Multimedia and Information Resources Design
Experience

Lattelecom
May 2012 - Jan 2013Technical Support SpecialistTechnical support

Accenture
Sept 2014 - Aug 2018C/C++/Python internship.Since January 2015 transferred to the DevOps department. Experience with Linux, Chef, Jenkins, Azure, Gitlab, LDAPConfig management, CI/CD pipelines, automation.Bash, Ruby, other languages. Since 2017 - leading a team of 12 people.Working with Agile methodology.Leading planning, retrospective, post-mortem, client meetings. Weekly, monthly, quarterly planning meetings.
DevOps / Developer
Sept 2014 - Aug 2018Software Engineering Analyst
Sept 2014 - Aug 2018

Smokinya Foundation
Apr 2019 - Apr 2020Project CoordinatorErasmus+ program. Project coordination, digital content management, social media, promotion, events, community.

Open Sofia
Nov 2019 - Dec 2021Project ManagerDriving the team of project founders to a more structured, motivated, efficient, and cohesive state. Communication, meetings, planning, documentation, processes, procedures. Teamwork, satisfaction, engagement. Introducing processes and structure from scratch. Adopting Agile practices.

NETWORKING Premium Coworking Spaces
Oct 2020 - Apr 2021Community ManagerCommunity Manager at NETWORKING Premium Coworking SpacesFull management of a co-working office space

VMware
Mar 2022 - Feb 2024Data Engineering, Community ManagerGrowth of the open source community by:1. Hosting monthly live community meetings published on YouTube 2. Daily social media posts3. Writing copy, content4. Working closely with developers of the framework5. Presenting at Data Conferences6. Technical writing - ownership of docs7. Visual design

Décimas de Leveza
May 2022 - nowGroup Facilitator1. Designing and facilitation of educational and community building programs for groups of 5 to 40 people.2. Writing project applications.3. Organization and Coordination of same projects.Personal topics: community, team dynamics, career coaching, personal growth, self-awareness, goal setting Other topics I've facilitated: video making, climate activism, permacultureTotal projects facilitated in the period: 15

ImPorto Courses
Mar 2024 - nowFounderProviding Career Coaching at three levels: 1. Identification of personal potential - passion + energy + education + market needs2. Development of a clear goal-oriented plan3. Provision of support and accountability systemGuidance throughout the full job transition lifecycle.
Licenses & Certifications

Egyesek certified Trainer | Facilitator
Egyesek Youth AssociationOct 2022- View certificate

Project Management for Creative Projects
LinkedInApr 2021
Languages
- enEnglish
- laLatvian
- ruRussian
- geGerman
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