Mike Ivins, MBA, RRT-NPS, CAPM

Experience

• 

  UMC Health System

  Jan 2004 - Sept 2010

  Clinical Applications Analyst / Respiratory Therapist (RRT)

  Evaluate the needs of the physician in the acute care setting to design and implement a solution (primarily Powernote). Provide training and follow-up visits to validate implementation worked appropriately and recommend changes or enhancements as needed. Troubleshoot issues, educate on use of software in a group setting, via phone or at-the-elbow. Document and track software issues to facilitate a timely resolution.

• 

  Covenant Health (Lubbock, Levelland, & Plainview)

  Jan 2010 - Jan 2012

  Respiratory Therapist (RRT)

  Duties at CMC included performing patient care as directed by the physician. Skills involved ventilator management, arterial line set up and insertion, airway team, neonatal transport team and a member of the Pediatric Code Blue Committee. Served as relief charge as needed.

• 

  Texas Tech University Health Sciences Center

  Jan 2014 - Feb 2019

  Clinical Application Analyst

  Utilize Cerner software tools to develop and implement methods of documentation for the electronic health record. Various duties include defining user workflows to design and implement new solutions. Provided software training to clinic staff. Served as an escalation point for issues received by the Help Desk. Skills include Powernote, Powerform, build/modify orderables, and population health.

• 

  SitePro

  Feb 2019 - Dec 2019

  Customer Success Manager

  Work with client base to achieve desire outcomes and ensure subscription renewal. Troubleshoot issues, educate on use of software in a group setting, via phone, video conferencing, or at-the-elbow. Document and track software issues to facilitate a timely resolution. Work closely with analysts and developers to improve existing software and to develop new product. Achieved a good understanding of the software development lifecycle in this position.

• 

  Brownfield Regional Medical Center (BRMC)

  May 2020 - now

  • Clinical Informatics

    Mar 2023 - now

  • HIPAA Compliance Officer

    Feb 2023 - now

  • Director of Respiratory Care

    Feb 2021 - now

  • Registered Respiratory Therapist

    May 2020 - Mar 2021