Ken Cantago

Experience

• 

  Baskin Robbins

  Jan 2019 - Mar 2019

  Ice Cream Server

  Work in a fast-paced environmentEnsure customer satisfactionActively maintain a clean working environmentAttentively prepare quality ice cream

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  York University

  Sept 2022 - Aug 2023

  -Programmed a Python web scraper that created a dataframe out of 280 course details - Analyzed optimal shift times that allows the program to service the maximum amount of students- Created a Tableau calendar to visualize exams of interest- Tutored students in a variety of subjects including SQL, Python, Java languages- Collaborated with a Professor for Requirements Engineering, Gathering User Stories, and Creating a Use Case Diagram to build a Decision Support System- Designed a database with conceptual and relational data modeling diagrams- Presented Decision Support System Design to relevant Stakeholders Show less

  • Senior Peer Tutor - Student Numeracy Assistance Centre at Keele

    May 2023 - Aug 2023

  • Student Succes Mentor - Peer Assisted Study Sessions

    Sept 2022 - Apr 2023
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  Schneider Electric

  Jun 2023 - now

  - Meticulously Created a User Experience Report on an Internal Data Entry application which provided recommendations that will increase data entry efficiency by 50%- Worked with Data engineers, Product Owners, and Subject Matter Experts to Analyze Business Performance with Salesforce and SAP Data to track $25M of Backlog Orders - Lead and Mentored rising Programmer Analysts on Business Context and Implementing Automation Solutions- Conduct Requirements Analysis from Nationwide stakeholders consisting of 300 users to improve user to technology interactions within the whole value chain- Assembled UX Research Report on internal tools to improve process efficiency by 100% - Took initiative to a Kanban board and led weekly scrum meetings to track increasing amounts of task backlog of about 30-40 tasks- Participate in Global Salesforce UAT Sessions, providing insights and providing feedback on new Features- Connecting Business Problems to Salesforce Solutions, providing stories and requirements artifacts to developement team- Onboard new Users into Salesforce Platform Show less - Enhanced Quotation Approval Process from 20 min to 5 min using VBA Automation- Trained and managed contract employees regarding developed automation systems- Utilized Tableau and SQL to provide Cost Margin insights- Constructed a Business Case to improve current Business Process through documentation and user requirement gathering- Developed Salesforce Reports to analyze price margins and quotation backlogs- Automated Emailing system to dsiplay regional quotation backlog to appropriate managers using Salesforce reports and VBA automation in Outlook- Train Employees on Created Quotation Automation Tool- Use a Combination of Powershell scripts and SSIS packages to migrate 500 MB of data- Define Requirements for an automated system that provides Marketing Analytics data- Create Python script that uses Selenium and pypdf2 libraries togather to download PDF files and analyzed specification documents Show less

  • Business System Analyst & Salesforce Administrator

    Sept 2023 - now

  • Business Intelligence Developer - Intern

    Jun 2023 - Aug 2023