Iris Cano

Experience

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  Legal seafoods

  Jan 2018 - Jan 2020

  FOH Manager/key associate
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  Family Care Community Partnership

  Jun 2021 - Aug 2022

  Family Service Care Coordinator
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  Beacon Communities LLC

  Sept 2022 - May 2023

  Resident Services Coordinator (RSC)
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  Hebrew SeniorLife

  May 2023 - now

  Resident Program Manager, Skilled Nursing Facility

  Overseeing day-to-day operations of the Commons Life Enhancement Department.Coordinating support services for residents to maintain cognitive abilities and foster independence.Managing the department's budget and supervising the Program Resident Specialist.Providing resources for residents' needs, organizing programs, events, and supply maintenance.Implementing Vitalize 360 and strategizing program targets, tracking progress, and reporting outcomes.Managing dining services quality, fostering resident and staff satisfaction, and ensuring a hospitable environment.Collaborating across departments for effective planning and supporting resident committees.Assessing resident needs, promoting inclusion, and resolving conflicts creatively.Networking internally and externally for program enhancement ideas and safety promotion.Advocating for residents, maintaining respectful communication, and acting as a liaison for families.Attending care plan meetings, conducting admissions, assessments, progress notes, and annual resident progress assessments for the Life Enhancement Department.These multifaceted efforts aimed to create a supportive and enriching environment for residents while ensuring their well-being and progress within Hebrew Senior Life at The Commons. Show less