Sayed Abdelhamed

Sayed Abdelhamed

Call Center Specialist

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location of Sayed Abdelhamedالقاهرة مصر

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  • Timeline

  • About me

    Contact Center Supervisor @ Alex Bank

  • Education

    • Ain Shams University

      2012 - 2016
      Bachelor's degree Accounting
  • Experience

    • Vodafone

      Jul 2015 - Jan 2017
      Call Center Specialist
    • Barclays Investment Bank

      Feb 2017 - Jan 2018
      Direct Sales Representative
    • National Bank of Egypt (NBE)

      Jan 2018 - Feb 2019
      Customer Service Representative
    • ALEXBANK

      Feb 2019 - now
      • Contact Center Supervisor

        Jun 2023 - now
      • Service Quality , Credit Activation Team Leader

        Dec 2022 - May 2023
      • Customer support and Quality Assurance officer

        Apr 2022 - Dec 2022
      • Call Center Team Leader

        Mar 2020 - Apr 2022
      • Call Center Representative

        Feb 2019 - Mar 2020
  • Licenses & Certifications

    • Information security awarness

      Egyptian Banking Institute
      Dec 2022
    • Banking financial inclusion in economic development

      Egyptian Banking Institute
      Dec 2022