Karl Gerald Bastien

Experience

• 

  Allstate

  Sept 2016 - Jul 2019

  • Prospect for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and leaddatabases.• Generate quotes at a high volume and meet new business production goals and objectives as established.• Cross sell additional Allstate products to existing client households where necessary.• Conduct policy reviews and update policies and coverage as needed.• Follow through and exceed current and prospective client expectations by offering new services, policies and products.• Process payments as needed and report/file claims. Show less • Performed clerical duties, including data entry, filing paper documents, email, calendar management, and word processing. • Handled auto liability claim files (located/requested files/paperwork, reconstructed missing files, moved misfiled documents, sends to other offices, etc.)• Received, screened and routed incoming telephone calls and other electronic correspondence as needed.• Contacted/received contacts from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards.• Completed all necessary forms, logged documents into the system, and routed them to the appropriate parties.• Assisted adjusters with more complex claim handling, analyzed documentation and settled basic, straight-forward, and routine claims quickly and efficiently. Show less

  • Licensed Sales Professional

    Jan 2019 - Jul 2019

  • Service/Telemarketer

    Sept 2016 - Jan 2019
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  Long Island Jewish Hospital

  Apr 2018 - Jul 2018

  Administrative Assistant Intern

  • Participated in the collection and preparation of data relative to the work of the internal medicine department. • Updated resident and patient files using Northwell Health Computer programs such as portals and Amion.• Maintained and secured confidential patient information, files and records.• Performed other duties as assigned.

• 

  National Debt Relief, LLC

  Jul 2019 - Dec 2019

  Junior Account Manager

  Advocate on behalf of clients experiencing financial hardship(s) to reduce insurmountable debt with creditors. Accounting paired with proper negotiation skills creates an exchange with Creditors to settle client debt.Utilizes Microsoft Applications and Salesforce efficiently

• 

  One Medical

  Dec 2019 - Apr 2020

  Administrative Assistant
• 

  Kingsbrook Jewish Medical Center

  Apr 2020 - Oct 2023

  Business Associate
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  NYU Langone Health

  Aug 2022 - now

  Knowledge and application of the organization's Service Standards.Perform administrative tasks for the Transplant Institute.Handle patient referrals, verify insurance, and gather necessary information.Create and maintain new patient medical records.Obtain, label, and scan patient records into EPIC.Prepare handout folders for new consults.Greet and manage patient check-ins/outs at the clinic.Schedule appointments, testing, and manage records.Use Phoenix/EPIC for donor/recipient evaluations.Facilitate mailings, follow-up calls, and patient education about transplants. Show less

  • Coordinator Transplant

    Jan 2025 - now

  • Transplant Coordinator Associate

    Aug 2022 - Feb 2025