
Holly Dunn
Assistant Credit Manager

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About me
Sr Business Support Specialist - Vascular & Cardiothoracic Surgery
Education

Le Cordon Bleu College of Culinary Arts-St Peters
2010 - 2010Extented Culinary Arts Program Culinary 4.0Activities and Societies: President's List, Perfect Attendance Catering & BuffetsWine & BeverageContemporary Cuisine

Le Cordon Bleu College of Culinary Arts-St Peters
2009 - 2010Certificate Culinary Arts 3.9Activities and Societies: President's List, Dean's List, Honor Roll, Perfect Attendance Food Safety & SanitationCulinary Foundations I - Knife SkillsCulinary Foundations II - Soups & SaucesCulinary Foundations III - Proteins, CutsBaking & PastriesCuisine Across CulturesExternship

Phillips Jr College
1992 - 1993Associate of Arts (AA) General Business 3.7Focus on Paralegal studies

Brigham Young University - Idaho
2014 - 2016Associate's Degree Family History Research
Brigham Young University - Idaho
1985 - 1989Recreational Education
Le Cordon Bleu College of Culinary Arts
2012 - 2014Associate of Arts (AA) Hospitality & Restaurant Management 3.97Activities and Societies: President's List Intro to HospitalityCommunicationsEnglish CompositionInformation TechnologyFood HistoryFood Service OperationsGeneral MathHospitality LawIntroduction to PsychologyNutritionCost Control & PurchasingRestaurant ManagementHospitality LeadershipHospitality MarketingHotel & Lodging OperationsDining Room ManagementIntroduction to TourismBeverage Service OperationsHospitality Supervision * EntrepreneurshipClub… Show more Intro to HospitalityCommunicationsEnglish CompositionInformation TechnologyFood HistoryFood Service OperationsGeneral MathHospitality LawIntroduction to PsychologyNutritionCost Control & PurchasingRestaurant ManagementHospitality LeadershipHospitality MarketingHotel & Lodging OperationsDining Room ManagementIntroduction to TourismBeverage Service OperationsHospitality Supervision * EntrepreneurshipClub ManagementTopics of LiteratureCAPSTONE - Final Project Show less
Experience

KangaRoo's USA
Jan 1988 - Jan 1990Assistant Credit ManagerApprove creditMaintain customer accountsCollectionsAnalyzed financial statements, and Dun & Bradstreet reportsCredit analysisWeekly invoicingMonthly statementsWork and maintain two separate computer systemsCustomer Service

Crown Manufacturing
Jan 1990 - Jan 1991Accounts Receivables ManagerReceivables for 3 separate businessesMaintain paper and electronic filesCollectionsInvoicingJournal entryReport directly to accounting manager and ownersCustomer serviceProblem resolutionPayment arrangements for delinquent accounts

Dependable Janitorial Services
Jan 1991 - Jan 1993Office ManagerAccounts receivablesAccounts PayablesPayrollInvoicing - weekly and monthlyMaintain paper and electronic filesCustomer serviceWork closely with Tax accountantMaintain office and janitorial suppliesOpen communication with owner, sales force, employees and customers

GE Capital Mortgage
Jan 1993 - Jan 1996Collections SpecialistCollection calls - all delinquent accountsMaintain collection filesEvaluate personal credit reportsCustomer payment plansCustomer resolutionFinancial report analysis

Wallis Oil Company
Jan 1996 - Jan 1997AssociateCash registerCounting and reconciling cash drawersPrepare and process cash bank depositsCustomer serviceTraining new employees

AJY Management
Jan 1996 - Jan 1997Controller/Executive AssistantGovernment subsidized property managementBudgetingFollowing government guidelines for submitting and approval of budgetsMaintain and monthly evaluate approved budgetsPayrollExpense reports and issuing of checksProcess checks and make daily bank depositsTravel to government offices throughout Missouri and IllinoisBudget planningMaintain and research office equipment including computer systems

Momentum Worldwide
Jan 1999 - Jan 2001Accounts Receivables ManagerProcess checksMonthly invoicingEnsure completion of work for paymentWork with vendorsWork with production and design departments for approval of paymentsMaintain payables files both paper and electronicWork with Controller and all accounting managers

USA TODAY
Nov 2005 - Dec 2010ContractorAuditor of paper counts from contractors. Verified and/or corrected counts submitted verses counts individual contractors provided as what their count was. Corrected differences and provided actual accounting to be sure payments were correct.Work with Controller, General Manager, and Sales force

Panera Bread
Apr 2008 - Oct 2008AssociateCustomer serviceCashierline cook helpdrive-thrubaristabakery salesKeep line cleanFood prepClean dining roomClosing

Penn Station East Coast Subs
Sept 2008 - Sept 2010ManagerFood prepUtilize slicerPrepare lemonaide daily and as neededOpen & Close store dailySupervise 12 employeesAssign daily associate tasksbank depositsPrepare daily, weekly and monthly reports for manager/ownershipPrepare Payroll recordsResolve customer issues and concernsResolve problems with employeesHire & Train all new employeesClean dining roomClean back and front linesClean fryers, as neededClean grill, throughout shift & nightlyStock productsOrderingReceiving truck order and putting everything awayStaffing issues Show less

Holly's Culinary Studio
Sept 2010 - nowChef/OwnerProviding culinary services for everyone! From full meals to all the bits and pieces! As well as any extras, of course!

Chick-fil-A Restaurants
Oct 2010 - Dec 2011AssociateCustomer ServiceFood PrepDrive-thruStock ProductCashierFill orders, baggingDeliver catering orders, as requestedCleaning dinning roomClosing

The Compass Group Inc
Feb 2011 - Jul 2011ChefBreakfast and lunch prepcreate menu items dailyprepare made-to-order on breakfast and lunch linegrillfryerstove topslicerlarge batch prepfillet fishPizza prepSalad bar prep and maintenanceCashier, as needed

Wallis Oil Company - Mobil On The Run
Jun 2016 - Mar 2017AssociateCustomer serviceCashierStockingCleaning storeClean outside of storeClean pumps and any spillage at pumpsRemove trashStock productsFood rotation - fresh productsReplacing soda bags at fountainStocking cooler & freezerSafe depositsShift end reportingBalancing shift registerOther assignments as requested

Mercy
Aug 2016 - Jul 2020Patient Care TechnicianHandle confidential patient recordsPSA @ Mercy Clayton/Clarkson Surgery CenterPost-Op patient careEnsure patients safetyStrict hand washing protocol Taking patients out when dischargedTaking and charting vials signsAnticipate patients' needsAssist nursing staffContacting patients' family, as neededCleaning beds and rooms, including changing linensComputer charting in EPICPatient care technician @ Mercy Rehabilitation HospitalResponsible for 5 to 8 patient each shiftConduct rounds on each patient, each hourBathing, transferring, feeding, cleaning up patients as needed Show less

Chick-fil-A Restaurants
Aug 2018 - Nov 2019Associate
First Watch Restaurants
Jul 2020 - Jul 2021Operations Manager
Clarkson Eyecare
Jul 2021 - Oct 2022Office Manager
University of Missouri-Columbia, School of Medicine
Oct 2022 - Sept 2023Business Support Specialist II & Fellowship Coordinator
University of Missouri Health Care
Sept 2023 - nowSr Business Support Specialist & Fellowship CoordinatorVascular & Cardiothoracic SurgerySupport 8 surgeons, 3 fellows and 3 APPs along with others in all aspects of administrative duties to allow them to focus on excellent patient care!
Licenses & Certifications

ServSafe
ServSafe CertifiedOct 2020
Basic Life Support for Healthcare Providers (BLS)
American Red CrossAug 2016
Certified PCT (Patient Care Technician)
MercyAug 2016
Languages
- enEnglish
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