Stella John - ACIPM

Stella John - ACIPM

Customer Service Executive

Followers of Stella John - ACIPM517 followers
location of Stella John - ACIPMLagos, Lagos State, Nigeria

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  • Timeline

  • About me

    Corporate Communications/Human Resources Specialist

  • Education

    • University of Lagos

      -
      BSC Mass Communication/Media Studies
    • University of Lagos

      2004 - 2009
      Bachelor's degree Mass Communication/Media Studies
  • Experience

    • Tope Adebayo LLP

      Mar 2013 - Jun 2013
      Customer Service Executive
    • African Alliance Insurance

      Jun 2013 - Feb 2017
      Corporate Communications & Human Recourses Executive

      Ensured conducive work environment for staff members and customers sustaining organizational productivity. Tracked and replaced office supplies as necessary to avoid interruptions in departmental procedures. Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates. • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training 15 new employees.

    • African Alliance Insurance

      Apr 2017 - now
      Corporate Communications & Human Resources Specialist

      -Developed and executed the architectural master piece for the African Alliance Insurance Plc rebranding campaign, 2018/2019 Repositioned the brand and created both local and international visibility for the company Developed innovative merchandising strategy that increased retail sales by 20% Achieved brand development marketing campaign thereby generating a loud and high share-of-voice for the brand in the Insurance Industry Documented and resolved PUBLIC NEGATIVE MENTION about African Alliance Insurance Plc which led to brand recognition by 10% Managed 4 seasonal marketing campaigns for the marketing department that boosted sales and brand recognition by 30%.-Managed and saved overhead facility expenses by $13,800. Managed and arranged company events at the best yet economical locations, saving overhead expenses by $500 per month. Ensured 0% downtime across 19 branch offices & corporate head office by ensuring serene working environment. Achieved 99% compliance throughout the company that ensured efficiency and maintained company policy. Managed team of 19 administrative staff activities throughout the company and ensured serene working environment by 95% Show less

  • Licenses & Certifications

    • CIPM

      Chartered Institute of Personnel Management