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Vindra Tanatra

Vindra Tanatra

Event Coordinator

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location of Vindra TanatraSingapore

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  • Timeline

  • About me

    Customer Service Executive at CPR Vision Management | Administrative Assistant | Customer Support | Campaign

  • Education

    • SMA Negeri 4 Batam (Highschool)

      2007 - 2010
      SOCIAL SCIENCES

      Atividades e grupos:Student Council for 2 years in a row and part of event organizer for Pasar Seni Pelajar 2009 (Student’s Art Market) one of the biggest student events

    • Universitas Pasundan

      2010 - 2014
      Bachelor's degree International Relations and Affairs 3.30

      Atividades e grupos:Volunteer for Earth Hour Bandung from WWF Indonesia for 2 years from 2012-2013, as a member of International Relation Student Association from 2010-2011 in Communication Division.

  • Experience

    • Earth Hour Global

      Mar 2012 - Mar 2013
      Event Coordinator

    • PT. Sumber Alfaria Trijaya, Tbk

      Jan 2015 - Jan 2016
      Marketing Event Executive

      - Plan & Execute all events.- Develop event concept ideas, costing, and necessary items to facilitate the event.- Execute all event concepts provided by headquarters.- Communicate actively internally and externally to clients, members and suppliers

    • PT.BATAMFAST INDONESIA

      Jan 2018 - Jun 2020

      Boarding Staff- Reporting passengers manifests- On and off ferry crew to the Immigrations- Print out port clearance before the ferry departs- Supervise when the ferry arrive and depart- Daily and Monthly report Customer Service Counter Staff- Handling customer issues, check in, boarding pass and ticket sales.- Handling phone and email reservation.- Responsible for answering customer enquiries through a variety of means, such as online chats, email, phone calls, or directs- Maintain a good relationship with the customers.- Provide general customer support.

      • Boarding Staff

        Jan 2019 - Jun 2020

      • Customer Service Representative

        Jan 2018 - Jun 2020

    • CPR Vision Management

      Jan 2020 - now
      Customer Service Executive

      - Handling calls and emails from clients' consumers, ECP, and CDM based in Australia, New Zealand, Singapore & Malaysia (Johnson&Johnson Vision - MyACUVUE).- Handle customer issues & complaints, provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution.- Assist with customer's points, voucher redemption, and transaction details with CRM application.- Assist client's campaign (Australia, Singapore & New Zealand) Coupon Creation, Promo Code, SMS, Push Notification & Inbox Message. - Working closely with the CS team, Client, & Tech team to achieve better support for the program.- Weekly and Monthly reports. Exibir menos

  • Licenses & Certifications