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Dennis Van Der Horde

Dennis Van Der Horde

Stagiair

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location of Dennis Van Der HordeVoorburg, South Holland, Netherlands

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  • Timeline

  • About me

    Change Manager at TBI SSC-ICT Diensten B.V.

  • Education

    • Valkenest

      1987 - 1995
      N.a. Basisschool

    • St.-Maartenscollege te Voorburg

      1995 - 1999
      MAVO Nederlands, Engels, Wiskunde, Economie, Scheikunde en Duits

      Nederlands, Engels, Duits, Economie, Scheikunde en Wiskunde

    • ID College Zoetermeer

      1999 - 2002
      MBO Automatisering

      MBO4 Kantoorautomatisering

    • Haagse Hogeschool/TH Rijswijk

      2002 - 2007
      Bachelor of ICT Information Technology

      HBO Informatica - Beheer

  • Experience

    • Ordina Application Management

      Feb 2005 - Jul 2005
      Stagiair

      Onderzoek doen naar huidige Servicedesk en advies doen over nieuwe Servicedesk!

    • Collis B.V.

      May 2007 - Oct 2007
      Afstudeerder

      Inrichten ICT-dienstverlening omtrent Collis Showrooms

    • UL

      Nov 2007 - Sept 2015
      IT Business Systems Analyst

      I'm responsible for Information Technology in UL's Transaction Security division, working from the Leiden office in The Netherlands.My responsibilities include but are not limited to:- Server maintenance- Workplace maintenance- Network maintenance- Application management- Telecommunication- First & second line supportOver the years i have gained knowledge and experience working with the following applications:- Microsoft Windows XP, Vista, 7 & 8- Microsoft Windows Server 2003 & 2008- Microsoft Exchange Server 2007- Microsoft Office XP, 2003, 2007, 2010, 2013- Microsoft SQL Server 2005 & 2008- Microsoft Sharepoint 2010 Foundation- Microsoft Dynamics CRM 4.0- Assistance PSO for Microsoft Dynamics- Eset NOD32 antivirusI am certified ITIL foundation and have worked extensively with ITIL, ASL & BiSL during my education. I have also participated in work groups learning CISA en CISSP. Show less

    • Agfa HealthCare

      Oct 2015 - Feb 2020

      Agfa HealthCare, present in one hospital out of two, is a leading provider of Healthcare IT & Digital Imaging solutions for hospitals and care centers around the world. Today, care organizations in over 100 countries rely on Agfa HealthCare to optimize their efficiency and improve patient care. Agfa HealthCare, present in one hospital out of two, is a leading provider of Healthcare IT & Digital Imaging solutions for hospitals and care centers around the world. Today, care organizations in over 100 countries rely on Agfa HealthCare to optimize their efficiency and improve patient care.

      • Regional Support Specialist

        Jan 2016 - Feb 2020

      • EMEA GRIP Specialist

        Oct 2015 - Dec 2015

    • TBI SSC-ICT Diensten B.V.

      Oct 2020 - now

      • Change Manager

        Aug 2021 - now

      • Problem Manager

        Oct 2020 - now

  • Licenses & Certifications

    • ITIL Foundation

      EXIN

    • Querying SQL

      Microsoft