Faraz Uddin

Experience

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  Mperial Asset Management LLC

  Nov 2016 - now

  Administrator/Assistant Property Manager
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  United Airlines

  Feb 2022 - Oct 2022

  IT Level 2 Support Analyst
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  Semasio

  Oct 2022 - Feb 2024

  System Administrator

  • Led comprehensive IT operations, orchestrating seamless onboarding, offboarding, hardware provisioning, asset management, and security enhancements for over 300 users and devices while achieving high adoption rates and compliance standards• Inventoried and cataloged 500+ IT hardware assets, ensuring accurate asset tracking and compliance.• Successfully led the deployment of Jumpcloud company-wide, installing Agents and synchronizing accounts • Created user groups, device groups and group policies, tailoring policies for specific needs• Implemented Single Sign-On (SSO) via Jumpcloud• Performed installations, upgrades, and troubleshooting for over 300 users and devices• Created patching policies to patch all devices with minor and major updates.• Provided expert support for incoming Jira tickets• Supervised account management in Office 365• Oversaw firewall operation using Cisco Meraki for office network security coverage• Successfully executed scripts for ESET deactivation and SentinelOne agent installation, achieving 100% endpoint security coverage.• Monitor SentinelOne agents maintaining full security coverage.• Conceived and executed impactful phishing campaigns, raising user awareness by 93% against scams and threats• Showcased proficiency in managing Google Workspace Super Admin tasks, including log monitoring for unauthorized access and implementing operational success• Aided Legal team with Google Account investigations• Managed Google Drive administration, including user account management, file sharing configurations, and data security measure• Collaborated to integrate Proofpoint with Google Workspace resulting in reduction in email security vulnerabilities• Contributed significantly to Privilege Access Management practices on a weekly basis, enhancing security through stringent controls.• Participated in SOC2 Audit meetings, providing accurate IT documentation and proofs to support audit compliance Show less

• 

  PROVISO TOWNSHIP HIGH SCHOOL DISTRICT #209

  Feb 2024 - now

  IT Infrastructure Engineer

  • Maintain district physical and virtual infrastructure and performs regular updates and upgrades.• Patch server updates monthly• Oversee the Helpdesk operations and provide weekly progress reports • Install, maintain and repair all district hardware, software and peripheral devices. • Streamline and optimize the technology work order system, ensuring prompt issue resolution. • Provide technical assistance to users experiencing problems with hardware, software, peripheral equipment or computer operation. • Conduct regular checks on network and data security to uphold system integrity with internet and CIPA standards. • Maintain inventory of computers and peripheral devices. • Conduct regular system audits to ensure compliance and efficiency.• Develop and implement IT policies and best practice guides for the district• Design training programs and workshops for staff to enhance technical proficiency.• Run and share regular operation system reports to inform decision-making.• Collaborate with the development team during the implementation of new or enhanced systems.• Provide training for users in individual and group settings including preparing written training materials, monitoring training effectiveness and responding to additional needs.• Serve as a liaison and provides translation and communication between technical staff and end-users.• Build and develop organization for current Active Directory and apply GPO with Powershell Scripts• Collaborate with Network Engineer to maintain switches, APs and network infrastructure. Show less