Darrell Maxson

Experience

• 

  UPS

  Jul 2011 - Dec 2014

  Day Sort Supervisor

  • Helped manage the day to day operations of the sort.• Assisted with scheduling to ensure that the sort was adequately staffed at all times.• Coached and developed all sort employees to ensure that they were consistently following all company policies. Package Handler July, 2011– August, 2014• Assist sort with unloading, loading, and sorting packages until shift was complete. Show less

• 

  Charter Communications

  Jul 2013 - now

  • Manage day to day operations of the facility that is located at 1860 Monad Road in Billings, MT.• Supervise the facilities department as well as third party vendors to ensure that all tasks meet expectations and are completed in a timely manner. • Work closely with Leadership to ensure that all of their departmental needs are being satisfied. • Work with Leadership to craft the yearly Capital and Operations budgets for the facility and update as necessary.• Setup contracts with vendors in order to ensure a safe and healthy work environment for all employees.• Execute a daily, weekly, and quarterly maintenance schedule and engage third party vendors as necessary in order to ensure that all equipment functions properly. Show less • Assist Leadership Team with the day to day operations of the Residential Retention Department.• Help drive overall center performance by using qualitative and quantitative measures.• Work with front-line Supervisors to help ensure that the methods are consistent and effective across the enterprise.• Assist training department to help ensure that the new-hire curriculum is consistent and effective.• Work with Operation Managers to help identify key performance trends and report on Supervisor Performance.• Work with Center Director to ensure that the methods/tactics continue to drive center performance.• Work with Leadership Team to help develop plans that enhanced the overall culture, as well as, reduced attrition. Show less

  • Mgr, Facilities, FO Facilities

    Jun 2022 - now

  • Facilities Supervisor

    Jul 2017 - Jun 2022

  • Training and Effectiveness Manager

    Oct 2015 - Jul 2017

  • Retention Supervisor

    Dec 2014 - Oct 2015

  • Customer Service Representative

    Jul 2013 - Dec 2014