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Sheetal Sharma

Sheetal Sharma

Associate

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  • Timeline

  • About me

    Overseas Program Coordinator at ICTC, Canada- Facilitating & Impacting profiles for a better now!

  • Education

    • St Anne's high School

      -

    • University of Pune

      2003 - 2004
      Masters In Commerce Business Administration, Management and Operations

  • Experience

    • EXL

      May 2004 - Aug 2005
      Associate

    • Synechron

      Aug 2005 - Mar 2009
      Process Lead

      Started as a Sr. Associate and moved onto a Lead position in 3years.Handled individual processes and later a team too! Nominated for Surpass Awards and well appreciated

    • Doubletake Studios

      May 2009 - May 2010
      Customer Service Specialist

    • WNS Global Services

      May 2012 - Mar 2017

      Joined WNS as an associate on 2012 then promoted to Lead Coach in Jan 2014 - 2016

      • Assistant Manager

        Jan 2016 - Mar 2017

      • Lead Coach

        May 2012 - Apr 2016

    • Information and Communications Technology Council (ICTC)

      May 2018 - now
      Program Coordinator(India)

  • Licenses & Certifications

    • Business Communication Level III from LCCI

      LCCI International Qualifications

  • Honors & Awards

    • Awarded to Sheetal Sharma
      Avenger Award WNS 2016 Avenger award for going an extra mile for the project worked on Audits.
    • Awarded to Sheetal Sharma
      League of Champions Awards WNS 2016 Applaud for excellent performance of the team & living client values
    • Awarded to Sheetal Sharma
      Nominated for Surpass Award reward for exceptional performance - 2007 Nominated for Surpass Award reward for exceptional performance while working with Synechron Technologies Pvt Ltd