
Dan Rowand
General Manager

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About me
Sales Leader | Team & Culture Builder | Customer-Obsessed | Inspiring others to see more in themselves than they ever thought possible.
Education

San Gorgonio High School
1987 - 1991High School DiplomaActivities and Societies: Tennis, Drama

San Diego State University
2024 - 2026Bachelor of Business Administration - BBA Business Administration and Management, General
Santa Barbara City College
2022 - 2023Associate in Arts, AA Liberal Arts and Sciences, Social and Behavioral Science Emphasis
Santa Barbara City College
2022 - 2023Associate in Arts for Transfer, AA-T Communication Studies
Santa Barbara City College
2022 - 2024Associate in Arts for Transfer, AA, AA-T Economics
Santa Barbara City College
2022 - 2024Associate in Science For Transfer, AS-T Business Administration and Management 2.0 3.96/4.0Activities and Societies: - Graduation with Honors - President's Honor Roll - Phi Theta Kappa (Honor Society)

Santa Barbara City College
2022 - 2024Associate in Arts, AA Liberal Arts and Sciences, Science with Math Emphasis
Santa Barbara City College
2022 - 2023Associate in Arts, AA Marketing
Crafton Hills College
1992 - 1994Theater
Fowler College of Business at San Diego State University
2024 - 2026Bachelor of Business Administration - BBA Business Administration and Management, General 3.8Activities and Societies: Tau Sigma (National Honor Society)

University of Southern California
1994 - 1995Dramatic Arts-Theater
Experience

Sonic Automotive
Jul 2002 - Feb 2010General Manager• Led a dynamic team of 67 employees as General Manager at Coast Cadillac, achieving less than a 20% annual turnover during General Motors' Bankruptcy.• Achieved the highest percentage increase in pre-owned vehicle sales vs. budget out of 14 Sonic owned Cadillac stores in 2009.• Earned Sonic Award for Excellence in Certified Pre-Owned sales at Honda of Santa Monica and Coast Cadillac.

Walter's Mercedes-Benz of Riverside
Sept 2010 - Sept 2011Client/Lease Retention Manager• Utilized Auto Alert as the primary source of leads to increase sales retention by 20% and gross by 15% at Walter's Mercedes-Benz of Riverside.• Implemented creative strategies and leveraged industry knowledge to achieve the second-highest gross average in the dealership.• Enhanced customer satisfaction index (CSI) through effective client and lease retention management.

Irvine BMW
Sept 2011 - Sept 2012Sales Manager• Led a team of 10 Sales Associates at Irvine BMW, achieving the highest volume and gross out of 3 sales teams.• Utilized CRM to track sales progress, held salespeople accountable, and utilized strong negotiation skills.• Successfully managed relationships with clients, resulting in increased sales and customer satisfaction.

Infiniti Of Riverside
Jan 2013 - Jan 2014General Manager• Provided strategic leadership and direction to all departments at Infiniti Of Riverside, ensuring alignment with business goals.• Oversaw and ensured profitability in all departments, including new and used vehicles, finance, service, and parts.• Established and monitored performance goals for department managers, holding them accountable for results.

Glendale Infiniti
Apr 2014 - Feb 2016Internet Sales Director• Managed online sales and lead generation activities, converting leads into sales.• Developed and implemented internet marketing strategies to drive website traffic and improve sales conversion rates.• Set monthly goals, ensuring the internet sales department consistently met or exceeded targets.

Imperio KIA and Imperio Nissan of San Juan Capistrano
Mar 2016 - Dec 2016General Sales Manager• Optimized online marketing strategies to increase new and used car volume and gross by 20%.• Implemented a BDC to handle follow-up and incoming internet leads for both Nissan and Kia dealerships.• Oversaw operations at Imperio KIA and Imperio Nissan of San Juan Capistrano in Orange County, California.

TALON AUTOMOTIVE GROUP LLC
Dec 2016 - Nov 2018General Sales Manager/Sales Manager - Orange Coast Auto Group• Led Alfa store from 40 units to 80+ units monthly, achieving #1 in the country through inventory management, deal-making, and exceptional customer service.• Made significant impact quickly with business knowledge and strategic decision-making.• Enhanced sales team performance and customer satisfaction through effective leadership and innovative strategies.

Horizon Solar Power
Jan 2019 - Jun 2019Solar Sales Consultant• Proactively engaged new clients for solar installations through door-to-door canvassing.• Presented tailored solar solutions using solar design software to showcase financial benefits.• Achieved a 20% increase in client acquisition and revenue growth for Horizon Solar Power.

Infiniti of Oxnard
Jul 2019 - Dec 2020General Sales Manager• Developed a high-performing sales team through coaching and motivation techniques.• Determined monthly and annual forecasts for unit sales and gross profit objectives.• Reduced operational costs by identifying inefficiencies and recommending improvements.

Breeze Funding, Inc.
Mar 2021 - May 2021Mortgage Loan Originator• Cold called leads in a database to offer refinancing opportunities.• Qualified borrowers throughout the mortgage process in Virginia and California.• Achieved a high conversion rate of leads into successful refinancing deals.

Purpose Funding
Aug 2021 - Nov 2021Mortgage Loan Officer• Cold called leads in a database to offer refinancing opportunities.• Qualified borrowers throughout the mortgage process in California.• Achieved a high conversion rate of leads into successful refinancing deals.

E Mortgage Capital, Inc.
Feb 2022 - Feb 2023Mortgage Loan Officer• Analyzed client needs and offered tailored home loan options to meet their financial goals and current circumstances.• Overcame obstacles in the loan process to make it a seamless and enjoyable experience for borrowers.
Licenses & Certifications

Inducted - Phi Theta Kappa Honor Society
Phi Theta Kappa Honor Society InternationalOct 2022- View certificate

Improving Communication Skills
Wharton OnlineMar 2024 - View certificate

Microsoft Excel Intermediate Badge
Cengage GroupDec 2023 - View certificate

The Nature of Genius
Yale University | CourseraFeb 2024 - View certificate

Introduction to Generative AI
Google Cloud Skills BoostDec 2023 - View certificate

Connected Leadership
Yale University | CourseraApr 2024 - View certificate

Emotional Intelligence: Cultivating Immensely Human Interactions
University of MichiganMar 2024 - View certificate

Google Sheets - Advanced Topics
CourseraJan 2024 - View certificate

Google Sheets
Google Cloud Skills BoostDec 2023 - View certificate

Managing Social and Human Capital
Wharton OnlineApr 2024
Honors & Awards
- Awarded to Dan RowandLora and Tom Fisher Business Scholarship Rotary Club of Montecito Foundation Scholarships May 2024 Recipient of the Lora and Tom Fisher Business Scholarship for Finance, International Business and Marketing.
- Awarded to Dan RowandPhi Theta Kappa Honor Society Phi Theta Kappa Honor Society Oct 2022 Member of the Phi Theta Kappa Honor Society founded in 1918.
Languages
- enEnglish
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