Maniam Kumar

Experience

• 

  Atos Origin

  Sept 1992 - Aug 2013

  Network Manager

  Managing Network Infrastructure for Malaysia and Transition Support

• 

  AT&T Malaysia

  Sept 2013 - now

  Area Manager

  • Managing a team of Network Operations that supports outsource accounts for ASIA region • Take the lead role in daily operations and project implementation across the account.• Responsible for the infrastructure support for Network Services and Project Management.• Preparation of new proposals for prospective customers, through contract negotiations and execution. • Work closely with the operational and project teams; utilize relationships to ensure that project and operations implementation schedules are met. • Facilitate strategic resources to assist in the ongoing operational process. • Delivering overall network & customer project management and documentation task in accordance with customer service requirement.• Provide planning for capacity management• Covering Security Audit compliance requirement for network and security related devices.• Responsible for SLA target commitment and Contract obligations delivery to customer• Facing customer for Operational and project delivery meetings• Responsible for budget of the Service Line• Focal contact point for Telco Service Provider• Preparation of the root cause analysis and preventive measures• Approver for Change Management process related to network services. Show less