Amanda Andrews

Experience

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  RWU School of Law

  Sept 2012 - May 2014

  Administrative & Special Events Assistant

  Utilize skills in Microsoft Excel, Word, PowerPoint and Outlook, create and merge envelopes and letters for alumni mailings, help organize and work special events within the Law school, conduct alumni research on employment, and communicate with alumni to answer questions on events.

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  CORRECTIONS, RHODE ISLAND AND PROVIDENCE PLANTATIONS DEPARTMENT OF

  Jan 2014 - May 2014

  Intern

  Assisted with court coverage, attended home and office visits with offenders viewed weekly sex-offender treatment therapy groups and worked in collaboration with other state agencies for monitoring offenders

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  Chisholm Chisholm & Kilpatrick LTD

  Jul 2014 - Apr 2017

  Adminstrative Assistant

  Working with Microsoft programs and Needles, processing incoming and outgoing mail, faxes, and emails. Trained/backed up and served as the firm’s receptionist. Designated point of contact for staff needing assistance. Service as the interim supervisor during staffing transition.

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  The Key Program, Inc

  Mar 2015 - Feb 2016

  Residential Case Worker

  Assisted clients develop independent living skills, including apartment/job searching, educational planning, social skills, behavior management, and recreational. Creating and completing individualized treatment plans and all other case documentation for female clients ages 13 to 17. Participate in client-related meetings with family, DCYF, clinical staff and external providers in order to coordinate services. Act as a liaison between client and appropriate social services. Implement proper supervision techniques to ensure clients safety from themselves and others. Show less

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  Day One RI

  Feb 2016 - Aug 2016

  Law Enforcement Advocate

  • Acted as a liaison between victims and local police departments to ensure optimal interaction with officers and prosecutors, while providing immediate crisis intervention services to victims • Developed and continued successful community and system-based partnerships with agency and police departments, and sustained operative joint relationships• Demonstrated sensitivity to and knowledge of issues involved in working with diverse victim populations and service organizations• Familiarity of secondary traumatic stress service providers and other stakeholders and partners• Worked as a member of multidisciplinary teams on cases with several agencies • Provided direct services and explanations of rights to victims of human trafficking, domestic violence, and sexual assault, child abuse and neglect, and experience with trauma informed service delivery • Knowledge of the impact to victims, family members, responders and communities effected by human trafficking and the poly-victimization and connections of other crime types such as domestic violence, sexual assault, child abuse and neglect, and involuntary criminality• Helped create safety plans, gave appropriate referrals, and information about services available to victims• Accompanied victims during police statements, court proceedings, completing restraining order requests, and hospital visits while providing assistance through legal criminal proceedings and through the criminal justice system process• Participated in rotation of on-call helpline through Rhode Island Victims of Crime Helpline Show less

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  Family Service of Rhode Island

  Apr 2017 - now

  • Responsible for overall management and programmatic needs of the residential facility, clients, and scheduling/assigning staff• Accountable for managing residential programs budget and related financial attributes• Provide training and guidance to care coordinators and milieu counselors by facilitating forums and meetings of diverse participant groups, staff meetings, and strategic planning• Supervise program staff through individual supervision and maintaining documentation of content• Ensure all staff were compliant with agency practices/procedures and state regulations in accordance with the Department of Children, Youth and Families (DCYF)• Improve client treatment and behavioral health (mental health, substance use/misuse/prevention, suicide prevention, adolescent health, and child welfare) while maintaining Trauma Systems Therapy in milieu setting• Demonstrate ability and commitment to working with others from a variety of backgrounds (ethnic, socioeconomic, and racial)• Expand client treatment with support around educational and vocational goals while allocating resources and assessing/managing risks• Serve as a point of contact to providers around client’s trauma-sensitive communications, while building successful community and system-based partnerships and sustaining effective collaborative relationships FSRI Residential Medication Administration Trainer | February 2019 – Current • Experience and demonstrated success in developing, leading, and management of monthly training of Residential Medication Policy Training for all residential employees  Member of FSRI Employee Engagement Committee | April 2018 – Current• Working collaboratively with members of other departments throughout the agency to continue to involve employees with the agency inclusively• E.g.: Employee Appreciation Day, Seasonal Outings, and self-care practice information Show less • Brought efficiency and increased effectiveness while still maintaining a compassionate and caring environment for clients, families and collaterals within two residential programs • Utilized knowledge of treatment goals and barriers to effectively develop and implement daily groups for clients• Maintained documentation for each client’s medical records, daily medications, and scheduled/attended appointments• Coordinated intakes and discharges of clients into residential programs with DCYF• Achieved success with clients through carefully identifying and implementing self-identified goals around education planning and part-time work opportunities • Provided on-call coverage in conjunction with other members of the management team Show less

  • Trauma Systems Therapy Residential Manager

    Jul 2017 - now

  • Trauma Systems Therapy Care Coordinator

    Apr 2017 - Jul 2017