Carson Costello

Experience

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  The Highland Grille

  Oct 2017 - Apr 2018

  Dishwasher

  - Maintained fully-stocked kitchen, ensuring smooth operations in a high-traffic restaurant- Exhibited strong work ethic and time management skills in a fast-paced environment- Efficiently cleaned dishes, contributing to the restaurant's high standard of cleanliness- Demonstrated problem-solving skills by managing workload during peak hours- Positively impacted restaurant operations through diligent work and attention to detail

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  Forster and Sons Auto Wash

  Apr 2018 - Aug 2021

  Site Manager

  - Managed shift operations and escalated to General Site Manager, ensuring seamless car wash services- Resolved customer complaints and handled vehicle damage reports, enhancing customer satisfaction- Oversaw POS system operations, facilitating efficient sales and wash operations- Supervised scheduling and filled in for absent employees, ensuring uninterrupted services- Monitored and replenished wash chemical inventory, maintaining optimal stock levels- Implemented regular checks to prevent equipment damage, ensuring safety and service quality- Directed hiring, firing, and interviewing processes, building a competent team- Demonstrated strong work ethic, time management skills, and self-starter attitude- Elevated from car washer to General Site Manager, boosting subscription sales & improving maintenance efficiency.- Transformed team dynamics by hiring committed staff, reducing no-shows & enhancing overall service quality Show less

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  TOPLINE SEALCOATING

  Jun 2018 - Aug 2018

  Seal Coater

  - Prepared parking lots for re-painting and sealing, ensuring optimal surface conditions- Applied paint and seal coat with precision, adhering to industry standards- Worked flexible hours, including overnight shifts, to minimize business disruption- Demonstrated strong work ethic and motivation, consistently meeting project deadlines- Enhanced the aesthetic and durability of parking lots, contributing to client satisfaction

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  Deck and Docks

  Jun 2019 - Jul 2019

  Boat Cleaner

  - Efficiently prepared boats for summer delivery, ensuring customer satisfaction-Managed high volume workload, demonstrating strong time management skills- Exhibited self-driven work ethic, completing tasks with minimal supervision- Maintained high standards of cleanliness, contributing to positive customer experiences

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  Champion Hargreaves Chevrolet

  Jul 2021 - Mar 2024

  Sales Professional

  - Managed vehicle sales in a high-paced environment, specializing in both new and pre-owned units- Achieved GM Mark Of Excellence award in 2022 for outstanding customer service and high sales volume- Leveraged vAuto, GM Global Connect, Route One, and Oplogic CRM to optimize dealership processes and customer relationships- Maintained a strong customer base through effective lead management and long-term follow-ups, ensuring a seamless and enjoyable purchasing experience- Achieved 132 sales in 2022 and 191 in 2023, demonstrating consistent performance growth.- Managed detailed dealership processes, ensuring clean deals and high customer satisfaction.- Focused on expanding customer base through strategic follow-ups and exceptional service.- Passionately delivered engaging and entertaining experiences to customers, fostering loyalty.- Ensured transaction accuracy, enhancing client trust and streamlining sales process.- Mentored new sales staff, elevating team performance and fostering a collaborative environment Show less

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  Epique Realty

  Mar 2024 - Jun 2024

  REALTOR®
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  Serra Chevrolet of Southfield

  May 2024 - now

  Sales And Leasing Consultant