Santhosh Arya V M

Experience

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  JP Morgan India Services Private Limted

  Nov 2006 - Nov 2011

  Financial services
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  IMI CCI

  Dec 2011 - Oct 2023

  Executive Manager - IT Corporate Systems

  Concur Implementation and Managing Concur Support Service Center-Global Solutions to the group of companies across Americas, EMEA and Asia Pacific. • Responsible for Implementation of Concur, working as Divisional Project Lead for Critical Engineering and Managing Global Support service center.• Handling the Implementation and roll out plan of IT tool ServiceNow across the division, 120 sites acorss EMEA, APAC and Americas.• Manage and Leading a Concur Support coordinators Team for to deliver Global Concur services across the Division.• Assist in the development and monitoring of the audit rules in CONCUR and procedures in compliance with the company policy.• Maintain timely & appropriate communication with all levels of the company’s management and with all regional Finance Directors/Controller’s and external customers.• Provide financial analysis and ad hoc reporting as needed and initiate cost reduction techniques with various expense models/reports.• Analytical and detail-oriented, able to identify and implement process improvements that increase accuracy, consistency, and cost efficiency.• Maintain professional and technical knowledge by attending educational workshops, formal training, establishing and expanding professional networks and relationships.• Responsible for Global Expense Auditing, handling escalations, minimizing and monitoring the queue.• Responsible for team’s Career progression, backup plan, yearly appraisals and guiding team members in resolving issues.• Biweekly calls with Divisional Finance Director and IT director to discss on Project, issues, imporvements and support requirement. Show less

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  CARGILL BUSINESS SERVICES INDIA PRIVATE LIMITED

  Nov 2023 - now

  Manager - Global T&E

  • Responsible for the performance and improvement of the T&E process and for delivering high-quality, cost-efficient, and timely customer service- Managing Global Helpdesk Team.• Expertise by leading and managing a team focused on accurate and timely completion of T&E tasks, transactions, and effective operational execution.• Conducting analysis of the T&E process in the respective business and highlighting discrepancies for correction and improvement-Monthly pack.• Leading investigations as required, providing input on the issues, and escalating them according to the responsibility matrix- Compliance and reduce risk. Show less