Dmitry Mun

Experience

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  Crocs, Inc

  Aug 2008 - Dec 2009

  Retail manager

  Was a part of start-up team in Russia, where got perfect professional grew from Deputy shop manager Responsible for retail shop operations, people management, VM, training, brand new shop opening- Shop manager - Retail manager within 1,5 year experience.- launched own and partnership shops from 0;- managed, lead and develop retail team;- increased CR and average basket significantly;- trainee responsible area for franchise shops in Russia (south district)

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  Bliss, lingerie group

  May 2010 - Jun 2011

  Retail Director,Russia

  RU established production and retail company and HQ at Moscow.- Developed and built brand new retail chain of lingerie from sketch Was responsible for:- business planning, PL, analytics - retail shop operations (personnel, KPI's, VM, sales)- development (opened 9 shops from zero, included design, construction etc)in addition, developed and launched executive luxury shop (special project out of chain) -

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  PROMOD

  Aug 2011 - Jul 2014

  Director Of Retail Sales

  Was responsible for retail shops operations with management of ~26 shops, included own retail chain + partnership shops (Siberia and Ukraine).Key responsible area:- operations: managed and developed sales team own and franchaise (KPI's, personal targets, lead-by-example);- business planning: sales, forecasting, targeting protecting to CFO of CIS;- marketing: VM, sale, competitors overview, promotion via strong communication to brand manager and CEO;- development: opening shops in RU/UA markets;- stock management: replenishment, transferring, inventories;- product: collections planning, pre-selection and aim of partners based of product rotation and sales;- reporting to CEO of CIS.Increased sales by zone of responsibility, developed and successfully introduced motivation system for sales team, improve stock management (reduced risks of thefts at shops) and a re-strucure of sales team. Studied at work at France and Poland. Свернуть

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  Tchibo

  Aug 2014 - Jul 2016

  Head of Shops / Project team leader Russia

  Senior level position at start-up project of business development in RU market and brand ambassador of Tchibo non-food.Key responsible area:- sales team leader: with whole range of retail operations (sales, team, KPI, VM, customer service, etc);- business planning (EBITDA, P&L, ROI);- analytics (sales, forecasting, targeting and tracking);- product planning: collections planning(Q/Y, seasonality, COGs, mark-up/down;- logistics (planning, customs, replenishment)- development: shop opening project leading, construction and communication to landlords;- marketing: Offline shops (ATL, promotion, sales, loyalty program); On-line shop (promotion, cross-channel ATL, newsletters, etc)- e-commerce module: co-ordination and creating cross channel-sales/promo via shops/e-shop;- Reporing directly to Head of partners business international, HQ at Hamburg.Sucessfully launched brand new concept (for RU market) of retail shops (Flagship and shop-in-shop format); increased CR +30% LFL and UPT, sell-out ratio with 75% YTD; impact crisis management where reduced non-profit shops and costs, upgrade sales team motivation, field training module, increased brand awareness in RU market via on/off-line shops, marketing communications and customer service. Свернуть

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  Raschini, LLC

  Oct 2016 - Dec 2017

  Chief Operations Officer

  My last job experience in luxury retail brand Raschini. I was responsible for company’s operations as COO. Before that it was an international retail companies with a successful track record.I have an expertise to build and managing business processes as retail operations, business planning, CRM systems, business automatization, marketing and PR, e-commerce sales, B2B development and etc.

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  ЗАО Крупный инвестиционный холдинг

  Dec 2017 - Nov 2019

  Chief Operations Officer

  Evaluation of investment projects and management of diversified holding assets, analysis, audit management and operational regulation of company's divisions, development, adaptation and integration of business processes aimed at increasing the business margin of existing and new company projects. Direct reporting to the business owner.- Developed and managed more than 14 business concepts for the holding sphereBio Box. Innovative packaging project for fresh products and retail business. - Effective concept developed and implemented, including business planning, financial model, marketing strategy, structural unit with transparent integral management- Preliminary value of the deal on the project: $ 2.7 mlnIntermodal logistics complex for supply chain service in FS, agricultural facilities, local retail. - developed concept with 0 Agro cluster HUB center on the territory of the Southern Federal District of the Russian Federation- *Preliminary deal value: $2.82 million with reched ROI 36 monthEco-system for agro-industrial and food cluster with the integration of financial and IT tools. - a multi-component concept of system management has been developed and implemented - an alliance of major companies (RF, EU) in the field of finance, IT, scoring systems, retail and logistics hubs was created - comprehensive preparation of the pilot project (launched in Q3 2019) Свернуть

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  GSS Cosmetics

  Nov 2019 - May 2020

  Chief Operating Officer

  Operational management of the company's divisions in the production and trading company GSS: Zeitun, Beautfic, Konner. Direct reporting to the owners of the company. - Operational management of the company's structural subdivisions: commercial unit, analytics, supply chain, sales management (On/Offline) + marketplaces, procurement, IT integration of system solutions, logistics, HR. Over 150 people in subordination.Achievements: - increased sales turnover up to 45% LFL- product turnover period was reduced from 90 to 28 days by marketplaces. As a consequence - X2 increased TO at March-April '20 and reduced losses at PL at 34%- successfully implemented of Unit Economics hto reduce ineffective products and increased GM +22%- the efficiency of the turnover in the online channels was increased; development of new sales channels and entrance into new markets (Tmall Aliexpress + Amazon DE).- development of the analytics module (department) increased the accuracy and efficiency of sales forecasting and turnover planning by 30%- developed a system for batch management, FiFO standards, aimed at effective inventory management. - implemented the system of introduction, adaptation and assessment of new employees (increase in the number of employees +100% Y2D) - unified system of efficiency evaluation (KPI) was developed- methodology of planning and alignment of supply chain (inventories, turnover) has been developed and streamlined- planning procedure with a 10 month horizon has been implemented (forecast, demand, purchase, production) Свернуть

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  TOPCLO

  Oct 2020 - Apr 2022

  Executive Director Operations

  Executive director to TOPCLO fashion group (REPLAY, Miss Sixty, Antony Morato)Operational management of financial and economic activities of the company and departments: finance, marketing, commerce, product and procurement, FEA, warehouse logistics and supply chain, IT department, legal and security. Managed by 250+ employees. Reporting and accountability to the owner of the business. - Strategy development, execution and implementation of business plans and key objectives. - Fulfillment of planned financial, economic and commercial indicators through managing all sales channels and their development: retail, online (e-shop + SMM), marketplaces. - Forecasting and effective distribution of cash flow, management and responsibility for PL. - Operational management and increasing the efficiency of the team of top managers and operational staff.Achievements:- Increased operating profit in 2021 by 26% and net profit by 20% (LFL) - Client's portfolio increased quality by 12% and re-activated the client base by 23% via successfully integrated MindBox-based marketing and client portfolio management automation platform- Increased customer loyalty level (NPS > 90) - Reduced space rental costs for retail facilities by 12%, due to effective negotiations and management solutions - Obtaining sales and management exclusivity for the Replay brand- assembled and launched from scratch the Private label project: concept, product, financial model, production and marketing promotion- new motivation and KPI's implemented - staff turnover was reduced (from 86% to 14%) Свернуть

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  Wame

  Dec 2022 - now

  Co-Founder