Michelle Doherty

Experience

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  KALEIDA HEALTH

  Jan 1988 - Jan 1997

  Medical Records Clerk

  Filed loose reports, pulled and re-filed clinic charts, and looked-up patient information in the SMS Computer system prior to filing reports. Transported charts to outpatient clinics, working with the medical staff on completion of their outpatient clinic medical records, assembly and analysis of outpatient records and other assigned tasks.

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  ARBOR’S SUB-ACUTE & REHABILITATION CENTER AT TOLEDO

  Jan 1997 - Jan 1998

  Medical Records Director

  Managed department, budget, coding, quality assurance, chart review, CQI Committee, and physician credentialing.

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  Inter Community Memorial Hospital

  Jan 1998 - Jan 2002

  Manager of Health Information

  Primary responsibilities included: Management of daily department duties for both the hospital and Rehab center. Direct supervision of all staff/budget process/daily operations. Ensured compliance with Hospital/Nursing Home policies and the directives of regulatory agencies.

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  Kaleida Health

  Apr 2003 - Mar 2015

  Manager of Health Info Quality

  KALEIDA HEALTH 2003 - 2015 Health Information Manager (2011 - 2015) Coordinated project team of Health Information, Quality, IS&T and Finance in the upgrade of our paper and electronic forms. Implemented successful build & rollout of the Nuance eScription platform for dictation and transcription to all Kaleida facilities. Transitioned automatic Cerner distribution of all documentation via Novo/HealtheLink/various provider EMR’s. Coordinated build of Profile/Message Center for documentation with implementation of the EMR. Facilitated Document Control Committee and designed the rollout of Forms on Demand when organization transitioned vendors. Redesigned the physician suspension program for operative reports with direct supervision of 2 employees. DeGraff Memorial Hospital/Corporate Manager - HIM Projects (2008 - 2011)Managed budget, daily operations and staff of 8 employees.Served as Corporate Manager of Transcription, Suspension and SPARCS submissions.System Administrator for conversion from Dictaphone to eScription.Created training manual for eScription and conducted one-on-one training for 50+ Kaleida clerical staff.Facilitated Corporate Wide Forms Committee and implemented redesign of all clinical forms to include required information for scanning paper records into Cerner.Health Information Supervisor - Buffalo General Hospital (2005 - 2008) Supervised coding, unbilled process, transcription area and staff of 20+ employees.System Administrator for Dictaphone Voice/Text/Speech system for 2 hospitals and 14 off-site clinics. Consolidated outsourced dictation and transcription services decreasing dollars spent by $2+million.Reduced unbilled numbers from $15+million to under $2 million. Performed updated reviews for 20 staff. Decreased coding turn around to under 4 days. Health Information Manager - Women & Children’s Hospital of Buffalo (2003 - 2005) Supervised 20 staff and oversaw department processes. Successfully completed JCAHO survey and NYSDOH audits. Show less

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  Eastern Niagara Hospital, Inc.

  Aug 2015 - Nov 2021

  Director of Health Information Management

  Currently coordinating the reconfiguration of the paper to EMR scanning process to accomplish increased workflow and productivity within a busy hybrid medical record department. Implementing a new process to re-design all chart forms prior to inclusion in the patient record to facilitate ease in documentation by the medical staff in addition to uniform location identification in the electronic medical record.