
Lacey Ryan
Business Systems Analyst

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About me
Technology Risk Oversight
Education

Rochester Institute of Technology
2012 - 2013Master of Business Administration (M.B.A.)
Rochester Institute of Technology
1997 - 2001Bachelor of Science Information Technology
Experience

Eastman Kodak
Jan 2000 - Jan 2003Business Systems Analyst
Apollo Consulting
Jan 2003 - Jan 2008Consultant
IBM
Jan 2003 - Jan 2007Lotus Notes Administrator
Majestic Insurance Company
Feb 2008 - Mar 2011IT Business Support Manager
CDI
Sept 2011 - Aug 2012Systems Architect
IBM
Aug 2012 - May 2016Software Engineer, Technical Account FocalI perform cross-functional project planning by defining necessary tasks and timeframes, identifying resource needs, and ensuring customer communications. This includes managing people and competing priorities to achieve project completion on (or ahead of) schedule.My Software Engineering responsibilities include defining application specifications by obtaining and distilling wants and needs from end users and Administrators, assisting in the development of these applications and utilities, and thoroughly documenting Quality Assurance test documentation and implementation procedures for Administrators to follow. Show less

Savings Bank of Danbury
May 2016 - Feb 2019Vice President Information Technology
Jan 2017 - Feb 2019Assistant Vice President / IT Manager
May 2016 - Feb 2019
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Metropolitan Commercial Bank (New York)
Feb 2019 - Oct 2022First Vice President, IT Operations Director
Feb 2022 - Oct 2022First Vice President, Information Systems
Feb 2019 - Mar 2022

Citizens
Nov 2022 - nowVP Senior Manager, Non Financial Risk Oversight
Licenses & Certifications

Applied Business Analytics
MIT Sloan Executive EducationJun 2021
Volunteer Experience
Volunteer
Issued by Mid Hudson Animal Aid on Jan 2014
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