Rakesh T R E

Experience

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  Laser spectra services India Pvt ltd

  Aug 2011 - Jan 2019

  Product support Engineer

  Working in customer support division for Horiba product line.• In charge for all India Marketing and service for R&D products from Horiba and Newport corporation.• Pre and Post sales support• Business Analysis and market trend analysis(marketing and development insights)• Working collaboratively and aligning with cross-divisional teams, and managing relationships to drive deliverables• Having working knowledge in Power electronics, motors and drives(hardware’s) in severalindustries(Automotive, Environmental and process, Medical industries)• Client interaction, gather information,generate testimonials and develop business relationship• Execute customer requirements in a timely process and deliver the service on time• Having an excellent understanding of customer requirements and providing solutions accordingly• Co-ordination with Business product Managers, internal stakeholders , and development team for the delivery of features Responsible for smooth execution of end-to-end delivery of features in product releases• Marketing campaign in different institutes and gather product user experience and feedbacks• Proven track record of bringing goods from concept to market, leading to improved revenue and market share. Show less

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  HORIBA

  Mar 2019 - Oct 2022

  Sr. Engineer - Product support

  I am Sr. Engineer-Product support -using my technical expertise with business Analytical tools and solve different customer pain points using our technologies(products )available to provide the solution to the problems faced in B2B and B2C firms.I am managing product and brands visibility using different mechanisms and implement strategies to enhance the product sale and business success

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  HORIBA India

  Oct 2022 - Jun 2023

  Product Owner

  • In charge of the evaluation of the products from pre & post-sales, Strategy Development, Implementation, and communication with the stakeholders and Executives• Maintaining an up-to-date project state inside the roadmap planning while delivering tools that are still in development while following quality standard requirements• Demonstrated ability to lead cross-functional teams and collaborate with stakeholders at all levels• Developed a custom products for internal use. This product showcased the benefit of allowing the company to follow the whereabouts of engineers on the ground.• Through iterative communication, domain-related ambiguities were clarified, enhancing team cohesion and stakeholder comprehension• Monitored under-development projects, ensuring each feature met customer expectations and aligned with project objectives• Managed a local product and sales organization, determining needs and putting forth creative ideas to meet technical deficits• In response to stakeholder bug complaints, I investigated and produced high-level resolution plans for the team, guaranteeing prompt and efficient problem redress• Develop and conduct user requirements/interview surveys and gather feedback to develop product functionality and sustainability• Having working knowledge in Power electronics, motors and drives(hardware’s) in several industries(Automotive, Environmental and process, medical industries)• Project Management, which includes planning and execution, having worked and theoretical knowledge in Digital Marketing• Having strong problem-solving skills and focus on a data-driven approach to decision-making• Coordinated with product managers, sales associates, marketing managers, the UI/UX development team, and R&D management, remaining informed on market trends and dynamics for specific markets.• Ensured scalability and maintainability of tools, focusing on creating and grooming requirements for development teams Show less

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  C5i

  May 2024 - now

  Product Manager