Anja Fischer

Experience

• 

  Needahotel.com

  Sept 2002 - Mar 2008

  Group Assistant Team Leader

  • Responsible for the day to day groups business with the biggest Travel Agents within Germany, Ireland and the UK and with consumers for worldwide destinations• One of the main contacts for groups queries from the Octopus franchises in Austria, Germany and Denmark• Administrational duties including sales reports, translations, newsletters and travel arrangements• Proactively developed a qualified pipeline of opportunities to support sustainable growth within the German market• Liable for sales increase through telephone and online sales • Liaising with different suppliers, clients and travel agents to ensure best rates and best service• Implemented changes and procedures together with our credit control and customer service teams for the German market to improve sales and efficiency• CMS and Marketing for airlines such as Flybehotels.com and Aerarannhotels.com Show less

• 

  123.ie

  Apr 2008 - Aug 2011

  Team Leader

  • Biggest focus on sales and conversions• Administrational duties including verifying claims with underwriters, dealing with complaints and customer service queries, sending weekly and monthly reports to management and underwriters• Working closely together with the accounts and credit control department to ensure premiums are paid• Marketing • Market research, price comparisons• Product management – verification of policy wordings, pricing, website layout• Call monitoring and training of staff Show less

• 

  Abbey Group

  Feb 2012 - Sept 2012

  Special Projects Account Executive

  • Event Executive for the American Football Game "Notre Dame vs Navy" which took place in the Aviva Stadium in Dublin, September 2012• Dealing with booking enquiries for all services / cancellations and amendments for our American client • Liaising with hotels to ensure the highest level of service is provided – checking rooming lists/pro forma invoices/securing event allocation and competitive rates• Creating and checking of package/custom tour itineraries and the corresponding accounting• Attending meetings with Project Manager, client and suppliers• One of the key contacts for our American client in relation to package queries including all services / cancellations / amendments Show less

• 

  Abbey Conferences

  Oct 2012 - now

  • Conference / event bid production • Accommodation management • Venue management • Online registration & abstract submission • AV / catering co-ordination • Website set up / maintenance • Transport & travel management • Social Programme creation / co-ordination • Budget management • Manage funding / sponsorship / exhibition activities • Supplier meetings and site inspections • Onsite management • Financial and credit control• Supervision of staff Show less

  • Director of Conference Operations

    Nov 2022 - now

  • Conference Manager

    Nov 2014 - Nov 2022

  • Project Manager - Conferences & Events

    Oct 2012 - Nov 2022