Chee Lam

Chee Lam

Manager

Followers of Chee Lam2000 followers
location of Chee LamLondon, England, United Kingdom

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  • Timeline

  • About me

    Lead Technical Account Manager at Datto, Inc. a Kaseya Company

  • Education

    • Wirtschafts Gymnasium Wunstorf

      2001 - 2004
      Abitur Wirtschaft
    • Realschule

      1996 - 2000
      Abitur Economics
    • Kingston University

      2006 - 2009
      Bachelor's degree Network Communications
  • Experience

    • Singapore Chinese Restaurant

      Sept 2007 - Jan 2014
      Manager

      Managing day to day business, Staff training, Staff recruitment, Finance

    • CheeLam-Photography

      Jan 2014 - Aug 2014
      Photographer

      Eventshootings incl. weddings

    • Harte Hanks

      Aug 2014 - Apr 2017

      Leading Team to achieve KPI. Develop and exercise Training for Team. Coordinating Project. Leading Team to achieve KPI. Develop and exercise Training for Team. Coordinating Project. Supporting Businesspartners with projects, Building relationship with Businesspartners, Supporting Team, Providing Training sessions, Creating Training materials, Coordinating Projects

      • Campaign Team Manager Harte Hanks - Lenovo / Product Specialist / Project Coordinator

        Nov 2015 - Apr 2017
      • Campaign Team Manager - HP // Project Coordinator

        Sept 2015 - Apr 2017
      • Internal Channel Account Manager Harte Hanks - Lenovo / Product Specialist / Project Coordinator

        Aug 2014 - Sept 2015
    • Quantum Marketing

      Apr 2017 - Sept 2017
      Campaign Delivery Manager

      - On-boarding campaigns from conception through to delivery working with key team members to achieve a seamless campaign and delivery to the client requirements- Monitoring campaigns, with the ability to manage client and sales team expectations- Producing progress reports , ability to go above and beyond what is required to problem solve- Managing on average 10-15 campaigns at any given time- Liaising with internal and external stakeholders

    • Datto

      Oct 2017 - now

      Work alongside Sales Executive to help facilitate and answer internal procedural, technical and policy related questions and concerns that may arise with an accountAssist and support partners in accelerating their go-to-market strategy, by providing assistance in implementation, sales training, end user awareness and general strategies, including pricing, technical knowledge of product and competitor differentiatorsOnboard new buying partners and facilitate installing their first device, navigating the partnership, managing expectations and assisting in bringing both technical and sale personnel up to speed on the Datto product line Show less

      • Lead Technical Account Manager

        Apr 2024 - now
      • Lead Program Manager

        May 2021 - Apr 2024
      • Senior Partner Success Manager CEMEA Large Accounts

        Nov 2020 - May 2021
      • Senior Partner Success Manager Distribution Market

        Aug 2019 - Nov 2020
      • Partner Success Manager UK & Ireland

        Sept 2018 - Jul 2019
      • Partner Success Manager DACH, Benelux, Nordics

        Oct 2017 - Sept 2018
  • Licenses & Certifications

    • Program Management

      American Management Association
      Mar 2022
    • Communicating through Disagreement

      LinkedIn
      Nov 2020
      View certificate certificate
    • Datto Certified Deployment Specialist (BCDR)

      Datto, Inc.
      Jun 2020
    • Managing Project Stakeholders

      LinkedIn
      Apr 2022
      View certificate certificate
    • Scrum: Advanced

      LinkedIn
      Apr 2022
      View certificate certificate
    • 15 Secrets Successful People Know about Time Management (getAbstract Summary)

      LinkedIn
      Nov 2020
      View certificate certificate
    • Delivering an Authentic Elevator Pitch

      LinkedIn
      Sept 2021
      View certificate certificate
    • Graphus Certified Administrator Program

      Kaseya
      Aug 2022
      View certificate certificate
    • Project Management Foundations: Communication

      LinkedIn
      Apr 2022
      View certificate certificate
    • Associated Admin Certificate

      Gainsight
      Apr 2022
    • Kaseya Certified Technician (KCT) for BMS

      IT Glue
      Aug 2022
      View certificate certificate
    • IT Glue Deployment Guide

      IT Glue
      Aug 2022
      View certificate certificate
    • Scrum: The Basics

      LinkedIn
      Apr 2022
      View certificate certificate
    • Datto Certified Advanced Tecnician

      Datto, Inc.
      Jun 2020
    • IT Glue Certified Administrator Exam

      IT Glue
      Aug 2022
      View certificate certificate
    • IT Glue Certified Technician Exam

      IT Glue
      Aug 2022
      View certificate certificate
    • Passly Certified Administrator Program

      IT Glue
      Aug 2022
      View certificate certificate
    • BullPhish ID Certified Administrator Program

      Kaseya
      Aug 2022
      View certificate certificate
    • Datto Certified Deployment Specialist (DRMM)

      Datto, Inc.
      Jun 2020
    • Certified Gainsight Admin Level 2 - Reports & Dashboards

      Gainsight
      May 2022
    • DarkWeb ID Certified Administrator Program

      IT Glue
      Aug 2022
      View certificate certificate
    • Six Sigma Yellow Belt

      VMEdu Inc.
      May 2022
    • Agile at Work: Planning with Agile User Stories

      LinkedIn
      Apr 2022
      View certificate certificate
    • Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues

      LinkedIn
      Apr 2022
      View certificate certificate
    • Agile Foundations

      LinkedIn
      Apr 2022
      View certificate certificate
    • Managing Change on an Agile Project

      LinkedIn
      Apr 2022
      View certificate certificate
    • Certified Gainsight Admin Level 2 - Journey Orchestrator & Surveys

      Gainsight
      Jun 2022
    • Unitrends Certified Administrator Program 2022

      IT Glue
      Aug 2022
      View certificate certificate
    • Scrum Fundamentals Certified (SFC)

      VMEdu Inc.
      May 2022
  • Honors & Awards

    • Awarded to Chee Lam
      Partner Success Global MVP - 2019 Datto Inc Jan 2020 Awarded Partner Success Global MVP 2019 - invited to Presidents Club
    • Awarded to Chee Lam
      Datto EMEA Award - Superhero 2019 Datto EMEA Dec 2019 Being awarded for being Superhero 2019 at Datto EMEA for going above and beyond and for going the extra mile
    • Awarded to Chee Lam
      Stuart Andrew DattoByte Winner October 2019 Datto Inc Oct 2019 Awarded the Andrew Stuart DattoByte Award in October 2019 for being Employee of the month
    • Awarded to Chee Lam
      Andrew Stuart DattoByte Runnersup May 2019 Datto Inc May 2019 Nominated for the Andrew Stuart DattoByte Award
    • Awarded to Chee Lam
      Datto EMEA Award - Going the Extra Mile 2018 Datto EMEA Dec 2018 Being awarded by Datto EMEA for going the Extra mile in 2018