Matt Calvet

Experience

• 

  Deer Run campground

  Jun 2004 - Sept 2004

  General Staff

  Customer Service Park attendance

• 

  Paul UK Ltd

  Nov 2005 - Apr 2006

  Sale assistant

  Customer service. Marchandising. Barista.

• 

  Influences shop

  Apr 2006 - Sept 2006

  Supervisor

  Employee management Store management

• 

  Paul UK Ltd

  Sept 2006 - May 2007

  Sale assistant part-time

  Customer service. Marchandising. Barista.

• 

  Virgin Atlantic Airways

  Jun 2007 - Jun 2008

  Customer Service Agent

  • Customer service • Flights and passengers dispatch

• 

  Nature Import

  Jan 2008 - Jan 2015

  General Manage- Import/Export Procurment & Sourcing 01/02

  • Served as the General Manager providing supervision and direction to all retail staff, including cashiers and sales staff. • Supported procurement and sourcing efforts for items such as clothes, jewelry and accessories in China, Thailand, Indonesia. • Created weekly staff schedules to support daily operations for the facility based on forecasted work and sales volumes. • Administered all import/export of goods and supervised the delivery and distribution of all goods around the globe. • Performed export/import management, international purchase and inventory management, and coordinated with suppliers. • Coordinated with off-site logistics centers, suppliers, and vendors to meet deadlines and track all shipments.• Directed strategic sourcing initiatives globally to improve quality of products imported and reduce cost, lead-time and risk. • Coordinated with customs, obtaining permits, working with regulatory agencies, maintaining relationships with customs agents, and ensuring packages and shipments comply with import/export laws.• Processed orders and ensure shipments meet schedules, supervising the procurement of materials and supplies. Show less

• 

  Nature Import

  Jan 2008 - Jan 2014

  General Manger-Import/Export Procurment & Sourcing 02/02

  • Manage opportunity assessments, data analysis, supplier negotiations, and supplier contract execution.• Oversaw the handling of all goods and ensure safety in all transportation and design cost effective methods for same and analyze best means of transport for all products as per customer requirement in coordination with manager.• Designed all compliance forms and templates and prepare required reports and maintain an efficient import and export classification databases and ensure accuracy in same and ensure compliance to all regulations.• Assisted with import and export operations and implemented trade agreement programs and maintain internal controls. • Collaborate with senior management and ensure compliance to all trade regulations and changes and provide training to all company employees for all import/export processes.• Maintained proper inventory levels in the appropriate locations to prevent shortages and overstocking.Performed pricing audits for the store to ensure all pricing and promotions are listed accurately to the company’s standards. Show less

• 

  Influences shop

  Jan 2015 - Jan 2016

  Store Supervisor/ Store Manager

  • Managed day to day operations of the Influence retail store directing daily activities for 20+ team members.• Provided excellent customer service, establishing high standards of performance and operational excellence.• Assisted with the opening of the store and handling HR efforts to include recruiting, hiring and training store staff.• Directed and coordinated the setup and execution of all the store merchandising and visual presentations plans.• Created weekly schedules for all departments based on store’s forecasted business and processes weekly payroll.• Planned, assigned and prioritized work of teams for the store by evaluating business requirements and adjusting workloadbased on payroll & sales budgeting and performs HR audits to ensure uniformed compliance in all locations.• Prepared the store for monthly loss prevention and inventory audits and ensures adequate inventory levels for the store. Show less

• 

  Florida Capital Realty/ Premium Properties

  Jan 2016 - Jan 2018

  Realtor

  • Served as a top producer for the company in generating leads & matching properties for prospective buyers.• Prospected and convert new leads to appointments, conducted a high-level fiduciary needs analyses, and closed deals.• Met with clients to determine property needs, generated search results, and conducted property tours and explaining allfeatures and benefits of the property and local area to prospective clients.• Staged properties and hosted open houses for residential and commercial properties to assist clients in selling their home.• Analyzed current market conditions, accompanied clients on property visits, informed buyers of prices and sellerconcessions and assisted with the negotiation and closing process.• Coordinated property closings and prepared formal documents such as purchase agreements, deeds, and leases.• Negotiated contracts, reviewed financial statements for closing, and oversaw the signing process during closing.• Developed advertising budget for the department, tracked agent sales goals and produced weekly reports to management. Show less

• 

  Hickory

  Jan 2016 - Jan 2016

  Store Manager

  • Managed day to day operations of the Influence retail store directing daily activities for 20+ team members.• Provided excellent customer service, establishing high standards of performance and operational excellence.• Assisted with the opening of the store and handling HR efforts to include recruiting, hiring and training store staff.• Directed and coordinated the setup and execution of all the store merchandising and visual presentations plans.• Created weekly schedules for all departments based on store’s forecasted business and processes weekly payroll.• Planned, assigned and prioritized work of teams for the store by evaluating business requirements and adjusting workloadbased on payroll & sales budgeting and performs HR audits to ensure uniformed compliance in all locations.• Prepared the store for monthly loss prevention and inventory audits and ensures adequate inventory levels for the store. Show less

• 

  Columbia Sportswear Company

  Jan 2018 - Jan 2019

  Sale Associate

  • Greeted customers, responding to questions, improving engagement with merchandise and providing outstanding customerservice to create an enhanced shopping experience.• Conferred with customers to determine their needs and suggested products and items accordingly.• Directed and led customers to their desired products and provided demonstrations and information on the item as needed.• Assisted customers in deciding product prices and provide information about sale prices or discounts.• Processed payments by operating POS systems, ensuring that both cash and credit card payments are properly handled. Show less

• 

  Top Talent

  Mar 2019 - Dec 2019

  Customer Service Representative

  • Serves as a Customer Service Representative for OIA at the passengers and information services desk.• Assists and coordinates customers within the queue to minimize any wait time and promote efficient service.• Assists customers by effectively resolving all passenger service issues at the MCO airport.• Communicate information effectively to passengers on flight tracking via online databases to ensure timely services.• Assists customers with requested services such as hotel accommodations, and transportation• Communicate with the staff on any important information pertaining to incidents, flight delays, and emergencies.• Builds and establishes customer relationships with service providers such as hotels, rental car companies, restaurants, etc. Show less