Diana Ruthizer

Experience

• 

  U.S. Department of State

  May 2010 - Jul 2010

  Intern, US Consulate

  As a member of the public affairs team, I coordinated and planned visits from high-level officials,followed local politics in the German state of North Rhein-Westphalia, and drafted and editedarticles, which appeared on internal U.S. Department of State databases.Most importantly, I served as the primary logistics coordinator and focal point for a multi-actorevent by organizing, collating information and liaising between numerous partners, donors andcontributors to the event.

• 

  German Academic Exchange Service (DAAD)

  Aug 2010 - Aug 2011

  Young Ambassador

  As a Young Ambassador, I acted as a liaison between the DAAD and the University of NorthCarolina study abroad office. I worked at study abroad fairs, promoting study abroad in Germanyand ran pre-departure meetings.I prepared students for their experiences abroad by leading interactive cultural conflict workshopsand liaised with the university study abroad office, helping to troubleshoot problems with variousstudy abroad programs.

• 

  The Austrian-American Educational Commission (Fulbright Austria)

  Aug 2011 - Jun 2013

  Foreign Language Instructor at the Austrian-American Educational Commission

  As an English language instructor, I was in charge of furthering an English language curriculumbased on current best practices in teaching of English as a second language (ESL) by developingeducational modules and materials related to ESL learning.I developed lesson plans designed to encourage students to speak English and promoted criticalthinking. I taught both 50 and 100 minute lessons using both traditional classroom methods as wellas e-learning modules. I delivered ongoing language training for students of all levels, from anovice skill-set to an advanced. I established language-learning goals, furthered the use andtechnique of ESL skills and trained and advised other English language instructors on languagelearning techniques. Show less

• 

  Duke University

  Jun 2012 - Jul 2012

  Duke TIP Academic Program Assistant

  As a member of the administrative team, I provided academic support for Duke Talent IdentificationProgram (TIP), which is a summer institute for academically gifted youth. I prepared the institutefor student arrival by overseeing proper inventory review and organizing student file review by allinstructors. I coordinated parent-instructor conferences and ensured that all classroom supplies would be delivered and properly inventoried at the end of each term.

• 

  OSCE

  Jul 2013 - Sept 2013

  Records Management Specialist

  As an intern on the Records Management team, I performed data management operations in theOSCE’s electronic document and records management database (DocIn). I advised employees ofthe organization on appropriate record-keeping standards as well as monitored and enforcedproper retention schedules of high-level documents.I digitized records, which included document preparation and performed quality control by making proper adjustments to metadata in the database. I assigned metadata to newly digitized documents and reviewed files to identify contents and to determine appropriate metadata and coordinated filetransfers.I was also responsible for receiving and verifying high-level correspondence and note verbales aswell as drafting, reviewing, and editing texts, which were uploaded onto the electronic recordsdatabase.Additionally, I organized an organization-wide records event, which involved developing referencematerials and making quick reference guides for all employees in the secretariat. Show less

• 

  Donau-Universität Krems

  Nov 2013 - Jan 2014

  Information Specialist, Department of Evidence Based Medicine and Epidemiology

  I served as an information specialist for the department of evidence-based medicine and clinical epidemiology at the Danube University Krems. I analyzed, organized, and retrieved information on medical databases in order to yield key results of scientific studies.Along side a team of medical and scientific experts, I analyzed the results of such medical studies in order to maintain and contribute to the development of a departmental project, called medizintransparent.at, which seeks to dispel common medical myths. Show less

• 

  IAEA

  Feb 2014 - Jul 2018

  •Developed, drafted, prepared, and delivered training for Oracle (E-Business Suite, Hyperion, Taleo) on procurement, recruitment, contacts management, and human resources modules •Prepared and executed workshops with business stakeholders (conference room pilots and user acceptance testing) •Produced, published, and maintained e-learning modules for aforementioned courses using Oracle UPK and Camtasia •Worked alongside the Change Management Lead to devise a communication strategy for migrating users to the new system•Maintained the training course plan, monitored course enrollment •Corresponded with system users and liaised with members of the technical team in order to communicate system changes and arrange meetings to ensure the implementation of an end-to-end solution•Served as the focal point for training inquiries and requests for assistance •Documented and archived the training strategy, course schedule, and reported on training statistics Show less •Drafted/developed communication & training strategy for IAEA-wide ERP (Oracle) roll-out (covering HR, Procurement, Contacts Management) •Conducted training needs analysis and developed IT training courses from scratch•Liaised with members of technical team as well as the business owners, to ensure all users were kept up-to-speed on system enhancements•Maintained and administered the training plan and managed web content on the Agency’s intranet page •Reported on training statistics•Managed communication plans regarding technical enhancements to the system•Trained users in instructor-led training and wrote training materials•Wrote FAQs, documentation, and trouble-shooting pages Show less

  • Associate IT Training Officer

    Feb 2016 - Jul 2018

  • Oracle ERP Training Consultant

    Feb 2014 - Feb 2016
• 

  United Nations

  Aug 2018 - now

  •Implement and evaluate United Nations training programs•Analyze and execute UN training plans to ensure that they are consistent with the overall organizational goals, policies on staff development and effective provision of operational services, and the respective mandates•Develop e-learning content/instructional material in close cooperation with training team and SMEs•Monitor the delivery of assigned UN training projects, review relevant documents and reports, liaise with relevant parties, ensure follow-up actions•Identify and analyze staff development needs through training surveys and data collection tools, review, analyze and interpret responses, identifies problems/issues and prepare training recommendations •Evaluate effectiveness and impact of developed training solutions and recommends ways to enhance their effectiveness and impact •Conduct training workshops and training of trainers events for the successful implementation of assigned training programs •Promote the use of e-Learning and knowledge management platforms for developing and delivering on-line training programs•Initiate and perform outreach activities, prepare related communication materials, make presentations on assigned training topics/activities•Supervise assigned staff, consultants, and contractors as necessary for performing training activities•Provide inputs into the preparation and monitoring of the training budget•Prepare performance reports on the delivery of the UN training programs Show less •Work in close collaboration with the technical teams, subject matter experts (SMEs) and other stakeholders to identify, develop and implement learning programs in connection with the deployment of the United Nation’s ERP solution, SAP (known within the UN as “Umoja”)•Develop e-learning content/instructional material •Develop and implement training certification programs for UN staff •Maintain the training course development database (Rapport) and dashboard•Report on UN Learning activities to the project steering committee•Provide quality control/assessment on training materials produced by learning specialists/technical writers•Ensure sustainability and effectiveness in the delivery of identified training needs through selection of learning tools including: blended and modular learning solutions, e-learning, webinars, etc. •Execute learning needs assessments and skills gap analysis and propose an integrated and comprehensive set of solutions to address the needs of internal (UN Secretariat staff) and external audiences (partners and counterparts). •Coach internal training team members, advise on industry best practice and develop courses standards and templates Show less •Develop SAP training material on strategic management, budgeting, and PPM comprised of screen captures, SOPs, interactive tutorials, training manuals, and assessments for certification•Plan, design, and organize the training content management platform used for CBT (computer-based training/self-paced), VILT (virtual individual instructor training), job aids and video guides;•Work closely with the Senior Technical Writer, process experts, testers and training specialists to produce, organize and manage training documentation in support of UE2 solutions; •Report to the Training Coordination Team on project progress and risks;•Ensure training modules are uploaded into the LMS for reporting purposes;•Update training material and provide information to trainers upon configuration enhancements. Show less

  • Training Officer - HR Training Portfolio Lead

    Jan 2021 - now

  • Human Resources Officer (Learning & Development) - Training Team Lead

    Aug 2019 - Dec 2020

  • Associate Information Systems Officer

    Aug 2018 - Aug 2019