Arlene Romantico

Experience

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  Smart Communications

  Apr 2017 - Jun 2017

  Intern

  Internship Trainee at Smart CommunicationsStudent Assistant at Community Extension Services - Letran CalambaWorking Student at Cashier's Office - Letran CalambaSPES Employee - Assessor’s Office of the Municipal Hall SPES Employee - Brgy. Lamesa Barangay Hall

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  One Commerce International Corp.

  Feb 2019 - May 2021

  Network Operations Center Engineer

  NOC Analyst – One Commerce Int’l. Corp.• Conducted regional training (SLUZ, NLUZ, VIS, MIN) to Globe SPOC, FM, FO and RSC personnel for the Globe Remote Monitoring System project. Visited cell sites on different region for site acceptance and operations training.• Provided daily report for the Globe RMS Project Status, Site general check-up, Sanity Report, Real-time Monitoring Report and Site dependencies.• In depth knowledge with the monitoring tool CMS (Central Management System) which focuses on site energy management, security, and efficient preventive and pro-active maintenance. • Provided support for team-on-site and involved in the commissioning of site for the Globe RMS project . Show less

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  Globe Telecommunications, Inc.

  May 2021 - now

  Network Operations Engineer (Expert) – RSC (Regional Surveillance Center) - Globe Telecom Inc. • 24/7 alarms monitoring of network for outage prevention.• Expert on navigating NMS for Wireless (HT NCR MAE, RMS), Wireline/Broadband (HT NCE-FAN, Nokia, Fiberhome, ONMSi, PRTG), Transport and Optics (HT NCE-IP/MW/T, Aviat, TNMS), and Data Circuits (Bax/Tellabs) domain.• Performed initial isolations via commands, logical configuration and bypass of network. Joint troubleshooting with on-site team.• Expert on tickets handling dispatched to field operations on site for incident and disaster recovery functions using OSS ICD/Streamline as ticketing tool. • Collaborates with TowerCo (MIDC, FTAP, Philtower, Unity etc.) for facilities management.• Ministered reports and admin tasks related to Nationwide Cell Availability, alarms and tickets handling. Show less

  • Operations Support Engineer

    Jul 2024 - now

  • Network Operations Engineer

    May 2021 - Jul 2024