Vanessa Almada Greco

Experience

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  American Express

  May 1994 - Dec 1998

  Sr Customer Service Analist

  Customer relantionship call center attendance and call center T&D

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  SKY Brasil

  Dec 1998 - Dec 2000

  Training Coordinator

  Implementation of a training department focused on Call Center attendees needs.

• 

  NET Oficial

  Jan 2001 - Jan 2002

  Call Center Supervisor

  Strong contribution leading 20 people in a anti attrition cell, decreasing the number of the churn and incrasing other relevants KPIs.

• 

  Vanessa Almada - Desenvolvimento Humano

  Jan 2002 - Mar 2004

  Entrepreneur

  As an entrepreneur, I've worked as a consultant and owner of a development & training company, whose biggest differential was to create customized content according to the client's needs. It served the entire national territory and companies of all sizes.

• 

  3M

  Mar 2004 - Jan 2018

  As a global sales trainer, I've worked in content regionalization and also design and redesign of some sales programs, such as: Coaching for Leadership, Key Account Management Program, Business Accounting Program and also Spec-in sales techniques. Corporate University Implementation, from the scratch (we've created the strategy, the adult education model, the methodology to deploy it in the departments target and also a way to keep the flow of information and the internal customer interesting alive. Monitoring, through the coaching techniques, 3M Health Care salespeople in the field work, applying a methodology to improve their performance and also increase the sales positivity index. Regionalization and application of global training, both for Marketing and for Sales professionals, contributing to the development their functional skills - upskilling and reskilling.

  • Senior Global Sales Training Specialist

    Nov 2016 - Jan 2018

  • Corporate University Coordinator

    Nov 2012 - Nov 2016

  • Sales Coach

    Sept 2010 - Nov 2012

  • Marketing and Sales Training Specialist

    Mar 2004 - Sept 2010
• 

  Bosch Brasil

  Jan 2018 - now

  Since 2020, I’ve been leading the Human Resources department at Powertrain Solutions Division. In this role, I had the opportunity to:• Be in charge of strategic HR processes, such as talent management, engagement surveys, succession planning, performance evaluation, change management, compensation & benefits. • I was also responsible for provide strategic, tactical and leadership direction for culture transformation, some strategies redesign and also support diversity and inclusion strategy and deployment.My main contributions: promote agile mindset in HR, reduce communication barriers and make career conversations accessible for all levels and not just for leaders. I`ve designed and applyed an innovative leadership development program called "O líder tá ON", which was awarded inside and outside Bosch and contributed for the transformation of 185 business leaders and 50 manufactory supervisors. Show less Under the Corporate HR structure – I was responsible for coordinating and improving policies, processes and KPIs and implementing actions related to talent management in Latin America:• Organizational Development; • Leadership Development: interface with the headquarters, in Germany, and with the Bosch Training Center to implement leadership development themes and tools for LATAM;• Design and support actions to transform Organizational Culture and implement Diversity & Inclusion programs.My main contribution: simplifying processes and policies for LATAM, through an agile methodology and direct communication with the employee, also improving his experience with the platforms. Show less

  • Human Resources Business Partner Manager

    May 2023 - now

  • Human Resources Business Partner Manager

    Apr 2020 - now

  • COE - CPE (Country Process Expert) in Talent Management & Development

    Jan 2018 - Mar 2020