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Muhammad H.Salaheldin

Muhammad H.Salaheldin

Technical Support Engineer

Followers of Muhammad H.Salaheldin593 followers
location of Muhammad H.SalaheldinRiyadh, Saudi Arabia

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  • Timeline

  • About me

    AIOPS | ITIL | SCM | ISTQB | RPA | ITSM | IoT | IT Governance

  • Education

    • كلية الدراسات العليا للبحوث الاحصائية

      2011 - 2014
      Pre Master Diploma of Computer Science Computer Science

    • SADAT ACADEMY for MANAGEMENT SCIENCES

      2004 - 2008
      Bachelor of Management Information Systems Computer and Information Sciences, General

  • Experience

    • IM Holding, Inc.

      Oct 2007 - Dec 2008
      Technical Support Engineer

    • ITQaan

      Jan 2009 - Jun 2010
      Projects Coordinator

    • Future Group Translation Services

      Jul 2010 - Nov 2013
      Sr. Application Technical & Quality Control

      Sr. Application Technical & Quality Control

    • Global Business Solutions Co. Ltd. (GBS)

      Jun 2014 - Jan 2015
      ERP Technno Functional Consultant

    • Zain KSA

      Oct 2015 - Mar 2017
      Sr. Quality Control & Application Support

    • NWC

      May 2017 - Aug 2019
      Quality Control & Technical Lead

    • Solutions by stc

      Sept 2019 - now
      E2E Service Monitoring & Performance Lead

  • Licenses & Certifications

    • Certified ScrumMaster® (CSM®)

      Scrum Alliance
      Jun 2020
      View certificate certificate

    • ISTQB CTFL

      ISTQB® - International Software Testing Qualifications Board
      Apr 2017

    • Oracle 10G Developer Application Technical Consultant

      Next Academy
      Jun 2015

    • Diploma Of Completion RPA Business Analyst Training

      UiPath
      Dec 2019

    • Diploma Of Completion RPA Foundation Training 2018

      UiPath
      Nov 2019

    • ITIL Foundation Level

      PeopleCert
      May 2021

    • Oracle 10G Developer

      Next Academy
      Mar 2014

  • Honors & Awards

    • Awarded to Muhammad H.Salaheldin
      Certificate of Appreciation STC Jan 2020 In recognition of outstanding efforts and active participation during the RPA project that lead to exceed the 2019 target
    • Awarded to Muhammad H.Salaheldin
      Certificate of Appreciation Stingray Consultation [NWC Outsourcing] Feb 2019 An appreciation of excellence & loyalty , hard working and creativity of NWC quality control project
    • Awarded to Muhammad H.Salaheldin
      Employee of the Month Future Group Sep 2012 High Quality performance in Sep. 2012 Employee of the month